Safeway is a neighborhood grocery store offering a convenient and friendly experience. It features a full-service deli, bakery, fresh produce department, and a helpful pharmacy staff. The bakery provides customizable cakes and cupcakes, while the deli offers a variety of party trays made to order. Customers can use the Order Ahead pick-up service to place bakery orders online. The store includes a butchers block with an assortment of meat and seafood, and a produce department full of fresh fruits and vegetables. For faster service, Grocery Delivery and DriveUp & Go™ are available. The floral department offers exclusive designs. The store is described as clean, with a nice selection, and often not too busy. Specific departments receive praise; the seafood counter had everything needed for a holiday with helpful staff on duty, and the deli's catering trays were noted for being well put together, pretty, and tasting amazing. Staff members are highlighted for being exceptionally helpful to customers. However, some customers express concerns. There is disappointment over reduced customer service, specifically the frequent limitation to self-checkout even during evening hours, which some find frustrating. This can lead to waits for assistance and a feeling that the store is removing customer luxuries. Some feedback also criticizes broader store policies and a perception that it is the most costly option, with worries about decreasing competition in the market. Overall, the store provides a wide range of services and fresh items, with particular strengths in its prepared food departments and seafood, though service model changes are a point of contention for some shoppers.
