Grocery pickup has been such a mess with these guys. I’ve tried 3 times and they’re always way behind schedule. Walmart in Southlands does a MUCH better job. Also I want to love Kroger for the couponing but it’s hit or miss wether they’ll go through and staff has not been helpful. Just not worth the hassle IMO.
January 2024
Employees need to learn customer service. They are playing around when it is busy, and then when the customer sees it, the employee has an attitude when called out. It's not appreciated, nor is it professional. Needs to be corrected.
November 2023
Thank you for turning down the volume of the "B--ch in the Box" at the self checkouts. It sounds like Jane Fonda scolding me to "put the checked item in the bag". Please keep the volume very low or , better, off.Also, please stock kimchi again!