SEPHORA at Kohl's

Department Stores, Women's Clothing, Men's Clothing
Hours: SEPHORA at Kohl's provides a positive shopping experience with a helpful and patient staff. Employees are described as kind, attentive, and knowledgeable, offering samples and assistance. The store itself is noted for being clean, organized, and well-stocked, though some products can be sold out during busy sales periods. The staff handles chaotic situations, like difficult returns, with professionalism and patience. For online orders, the in-store pickup process is convenient and easy, using a self-service system with codes and lockers. However, some customers note this pickup area does not seem closely monitored by associates, raising minor security concerns. Overall, it is a appreciated, well-run location that combines helpful service with an orderly store environment.

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1. Aurora, Colorado