Wells Fargo Bank offers a mixed experience for its customers. Many reviews highlight the friendly and helpful staff, with particular praise for employees like Martha Maribe and Giovani, who provided excellent customer service and support in opening accounts and addressing banking needs. Customers appreciate the knowledgeable assistance and attention to detail, which helps in navigating various banking processes. However, the bank can get very busy, leading to unpredictable wait times. While some customers prefer online banking to avoid the crowds, others mention the efficiency of the staff during their visits. Despite occasional frustrations with long lines and rude customers, the overall sentiment leans towards satisfaction with the service provided. Additionally, the bank features convenient ATMs, including those that dispense $100 bills, which enhances the customer experience. Overall, Wells Fargo Bank is recognized for its dedicated staff and effective service, even amidst the challenges of a high-traffic environment.
Always a 30-45 min wait. Only have two tellers working with a whole line going out the front door!!!!
February 2025
This is the absolute slowest Wells Fargo in all of Denver. I loathe coming here. The tellers work with zero urgency and it seems like they are all in slow motion. If there’s more than two people in line, come back another time.
January 2025
What a bad service they are out of service all the time to make a deposit.
