Wells Fargo Bank in Aurora offers personalized attention and self-service tools to help customers with their financial goals. The bank is known for its friendly staff, with employees consistently greeting customers with smiles and providing positive service. Many reviews highlight the efficiency of tellers, particularly one who was noted for handling multiple requests swiftly. However, customers should be prepared for potential wait times, as the location can be quite busy, especially at the ATMs and drive-through. While many experiences have been positive, there are concerns regarding fees and account handling, with some customers expressing dissatisfaction with how certain issues were managed. Overall, Wells Fargo Bank aims to deliver quality service but has room for improvement in addressing customer concerns.
It’s Monday at 11am. Prime time for business and one ATM is red meaning broken. The other one cannot accept deposits!! WHAT A DISGRACED UNKEPT BRANCH!!!! Zero stars.
March 2025
I have been there a few times over the last few months. Parking is horrible, ATMs are down frequently and service is slow. There doesn't seem to be a manager on site half the time and when they are there the door is closed in the office.
February 2025
The worst service of all, they do not take the customer into account at all. They only keep schedule “and not even that”
