Wells Fargo Bank in Aurora offers personalized attention and everyday banking services, including self-service tools. Customers appreciate the bank's quick service, rarely waiting in line for more than two minutes. Reviews highlight staff members like Abdul and Lyndsey for their helpfulness and professionalism, even in challenging situations. However, some customers note difficulties in scheduling appointments, with one instance of a delay that caused frustration. Despite these issues, the overall customer service is considered amazing. The branch is recognized for its commitment to supporting financial goals, although some customers express mixed feelings about the bank itself. Overall, Wells Fargo Bank aims to provide reliable banking experiences while addressing customers' needs.
Finally, good job wells fargo! You finally did something right, you hired Shelssy! She is an absolutely amazing person. She was prompt, professional and personable!.
September 2024
Every time I come it’s slow service, huge lines and only 2 bankers working. Making more money with our money. Nice
June 2024
WF appts were a bit scarce when I scheduled my appt, but Abdul was incredibly helpful in advising me on what to do about a personal loan (I'm building a tiny house). Thank you, Abdul!
