Otter Self Storage in Aurora, CO, provides secure, affordable storage solutions with features aimed at convenience and customer satisfaction. Located near E-470 and East Atlantic Place, it offers climate-controlled units ideal for protecting delicate items like leather goods, artwork, and instruments from Colorado’s extreme weather. The facility also includes outdoor parking for cars, RVs, and boats with easy drive-up access. Customers appreciate the 24/7 rental availability, personalized gate codes, and 24-hour security, making storage flexible and accessible. Staff members like Joshua and Silvia are recognized for their excellent customer service, patience, and willingness to help. Joshua is praised for his great attitude and helpfulness, while Silvia is commended for her technical support and kindness, even during long struggles to access units. Some concerns include gates closing earlier than posted, which can cause inconvenience. Overall, Otter Self Storage is known for its friendly staff, good pricing, and reliable service, serving Aurora, Murphy Creek, and surrounding areas.
Melissa was a great assistance in getting our account fixed! Thanks
May 2026
Had great helped from Destiny in getting a unit rented. She was very knowledgeable and very responsive to my questions. Great help in explaining all the steps in renting the unit from start to finish. Very pleasant to talk to and treated me with respect and kindness. I think she needs to be considered for a raise.
May 2026
Working with Melissa was great! Great customer service
