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September 2024 by Donald Renfrow
Chey was extremely pleasant and helpful.
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August 2024 by Abhirup Dutta
Excellent place, at par with every other Element I've stayed in. Nothing too fancy, but nothing bad at all. Room was spacious with huge windows for you to see the mountains. Good location in a very safe neighborhood. Decent breakfast as well, no cutting corners here. Overall, I was very satisfied with what I got. Extra points for the tostadas on their breakfast menu - that was something unique and I loved it. Please continue to serve tostadas for breakfast.
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August 2024 by Da Man
Very clean. Great location. Many eating options in walking distance.
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August 2024 by Julie Bielenberg
It’s a pretty good place to hang out and have fun
Safety: Organize
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July 2024 by Claudia Hernandez
Dishwasher did not work.
Noise in the room.
During breakfast, the labels on the food were misleading and did not reflect the correct ingredients. As a result, our breakfast was ruined since we were unknowingly eating pork products that we never eat.
The incident was reported to the manager but he did not do much apart from saying "Thank you for letting me know", after which he changed the sign. The manager failed to realize how important that was and did not seem to care about the extent of the damage.
This incident ruined our vacation and destroyed our trust in this hotel. We will never go back to this hotel.
Food & drinks: The cheese omelet was cold, which pales compared to food-safety issues where you cannot trust what is in the food you are eating.
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June 2024 by Kirsten Wechsler
We stayed here a while back because my husband had an early dental surgery appointment in town the next morning. A maintenance employee came up and wanted to work on the shower while I was in the room and my husband was out at the car. He didn’t have a name tag or any sort of Marriott identifying clothing on. I should have been smarter and told him to come back another time. My husband came back and was startled at this stranger in our room alone with me and got upset and asked him to leave. The employee proceeded to get into an argument with my husband in front of me and then ran down to his boss, the previous general manager, and told him my husband was a racist and had said “why don’t you have more white people working in this hotel?” The general manager Joe, was horrible to us when we left and called us racists to our face. Believing his employee who clearly felt the need to lie to save his job. Prior to this experience everything and everyone at this property had been lovely. Soured me on Marriott all together for some time. Will never stay here ever again and would warn others to be wary of this hotel due to the lack of integrity of some of the employees.
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June 2024 by Coco
I was traveling back to Colorado Springs and decided to stop for some leisure. I am very happy with my choice to choose this hotel. The location was perfect. The front desk associate recommended restaurant was so delicious. It was a pizzaria/bar that we were able to walk to and my picky kiddo loved her pizza and wings. Parking is convenient at the hotel and the has the ice cream parlor attached which was a cute touch. I spent alot of time at the firepit. The hot tub and pool were clean and empty in the day so u dont have to worry about alone time in there if thats what u want. Breakfast was decent. I couldnt give 5 stars because the rooms are so small but overall if u looking to book and get a nice bang for your buck, book here!
Nearby activities: Food, skiiing, outdoor fun
Walkability: Great activities all within walking distance.
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May 2024 by Brian alsberg
Stayed here for a few nights recently because I was getting surgery at the nearby Steadman Clinic. The hotel is new, clean and well maintained. And the staff is incredibly friendly. I can’t remember the name of the maintenance guy, but him and Sabai both deserve promotions. Incredibly friendly and professional service from both of them. They both truly went above and beyond.
Thank you!
Safety: Safety is not a concern
Food & drinks: Multiple grocery store and restaurants nearby. Also an ice cream shop in the building
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May 2024 by Naima Ahmed Fahmi
Great experience of staying here. The king suite has all the amenities, excellent mountain view and the breakfast is also good.
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May 2024 by Reva Golden
Really liked this place and would definitely stay here again!! It was close to restaurants and had great amenities like breakfast, exercise room, pool, hot tub, and cruiser bikes. The property is modern and provides scenic views. If you're a light sleeper, be mindful about the room you request as some rooms get noise from highway 82.
Walkability: Great breakfast, ice cream shop attached, very close to a variety of restaurants, grocery, and breweries
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April 2024 by Evelyn Masin
Fantastic management at this location, thank you!
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April 2024 by Laurel Quinto
My mom stayed here after breaking her pelvis in a ski accident. All rooms are ADA accessible from what I’ve heard, but the wheelchair specifically accessible room is great. It also has accessible aspects for those hard of hearing or vision impaired to help with entry into the room.
Service was above and beyond; staff helped my mom get food when I wasn’t around, they gave her late checkout with no problem at all, add another night stay no issue, and helped her with her bags. Oh and we walked in without a reservation (her flight was canceled after hospital discharge) and they got her an accessible room for her injury cleaned and ready in less than 45 minutes. Lobby is cozy place to wait and have a glass of wine.
Bed is extremely comfortable and clean. Room has full fridge, stove top, sink and dishwasher— so I could cook her meals. Whole Foods is right down the street. Automatic blackout shades are a huge plus.
Gym has peloton bikes and other new equipment open 24/7. Pool and hottub looked great but I didn’t manage the time to use it.
Breakfast is complimentary and has real freshly cooked eggs, etc.
Great job, Element — I’ll be recommending that all my friends, family, and clients stay here when they are in town.
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April 2024 by Sunset Ocean
This hotel is excellent Adam went above and beyond with helping me get situated,
with his help. Thank you, so much also Ashley, Ana and management. They are the best. This was my second visit More than five stars if
I could.
This hotel is amazing. Very helpful. I would recommend to friends and family. Thank you Marriot.
Very pleased , thank you again
Kim K
Rooms: Amazing. Great place
Nearby activities: Easy walking to restaurants and shopping
Safety: Safe location
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April 2024 by Abriann Estrada
Nice clean hotel near a lot of shops & dining
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March 2024 by Nate Kitchens
Always nice to stay here. Ashley was a huge help For me this morning when I was checking out. Well done!
