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October 2023 by Mary Gorman
Truly sad after at least 10 years as a customer and requesting a required twice daily medication at least three days ahead of time, going to the pharmacy after two days to check on the prescription because there's been no contact, and finding out it's not available! Also not available, after the weekend, on the next business day because it didn't get ordered as we were told it would be! Totally unacceptable and so very disappointing!!
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September 2023 by Marc Hofmans
Awesome team, great people, don’t hesitate, they are the best.
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September 2023 by T J
I drive from Fort Collins to pick up my prescriptions here and it’s worth the trip! The staff are all so friendly :) I love that the refill process is fast and efficient. Their app works better than the chain drugstore apps I’ve used. If I have to call to ask a question, I don’t get treated like a nuisance (*cough cough CVS*). There is only one issue I face going to Berthoud Drug - Forcing myself not to buy a bunch of things from the gift shop side ?
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August 2023 by Avery Wathen
I used the pharmacy this week for the very first time and I was a little confused with the whole process of paying but the pharmacy and front desk lady were super helpful. Very friendly staff and cute shop.
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June 2023 by Leslie Porsche
After going in on 3 separate occasions for ONE medication, they still did not get my medication correct. Even after I transferred my prescription, they continued to try to fill it and bill my insurance despite me asking them to stop. They always blamed some other company or person for their errors. I always try to support small businesses, but I do not recommend this one.
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June 2023 by Leslie
After going in on 3 separate occasions for ONE medication, they still did not get my medication correct. Even after I transferred my prescription, they continued to try to fill it and bill my insurance despite me asking them to stop. They always blamed some other company or person for their errors. I always try to support small businesses, but I do not recommend this one.
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May 2023 by Davon Cook
What a great local business! The pharmacist saved me $500 by asking questions!!! My laser eye center prescriptions were $650 and I nearly fell over. They had prescribed brand name instead of generic and a more expensive option on another med. After several back and forth adjustments, the pharmacist got it down to $150! Thanks to him for paying attention and bothering to try to improve it!And this store has a great selection of medicines, PLUS well curated gifts.
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April 2023 by Fallon Price
Love-hate relationship with this place. Pharmacy is fast, convenient and everyone is friendly. The boutique in the other hand…I can’t get out of there without several gifts and unique items! Great place to find something different for anyone.
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February 2023 by Krystal Sher’ee
I hesitated for years to switch pharmacies. It was mainly because of the business hours. After insurance changed guidelines AGAIN, along with extensive monthly issues at King Soopers, I decided it was time to give Berthoud Drug a chance.Why didn’t I switch sooner?! The team here is amazing. The customer service is fantastic. They go above and beyond to help you. They smile at you and don’t look miserable! And they have NEVER passed judgement or implied anything negative regarding my medication. As a pain management patient, stigmas are constantly placed on me. The team here has never made me feel bad.Not to mention… they have really nice merchandise if you’re looking for a gift! Pricing is fair!
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February 2023 by Jeff Butler
Berthoud drug is my go to pharmacy. Locally owned with excellent customer service - always fast & friendly!!!
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December 2022 by Cissy T.
This is by far the best group of people working in one hometown store. Always feeling welcome and apprecited are the way one is made to feel. Pharmacy always has what you need and prompt they are. The store itself is a joy to shop in, not just for things needed but a beautiful gift shop with so many special items. One might think because it's the only pharmacy in town that their prices on all goods would be more expensive... not so! Not a store out to gouge you as so many these days. I love my little hometown pharmacy and gift shop. I support them 100% and I urge anyone to walk in and not find oh so many things they would love to have
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November 2022 by Kathleen Pickert
AWESOME service and always very friendly!!
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October 2022 by Robert B.
Best pharmacy ever. Walk right in to get flu or Covid vaccines. No 2 week wait for an appointment like the chains. They know your name and medical history, unreal in this era. Great at filling pet Rx too. Stocks durable medical equipment and show you how to use them. Customer service is like the gas station scene from Back to the Future. Thanks!!!
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September 2022 by Rocci Howe II
They were much friendlier when carl owned it.. it's just not the same anymore.
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July 2022 by khy
The staff at Berthoud Drug are so kind, amiable, and helpful in every way. My visit at this location was a wholehearted one for sure, and they have a wide variety of everything you could possibly need. It’s like a little gift shop in some spots, yet they also have essentials when it comes to your health and well-being.
