O'Reilly Auto Parts in Berthoud provides reliable auto parts and services with consistently praised customer service. Reviews highlight friendly, helpful, and knowledgeable employees who offer amazing and delightful service. Customers report that staff members are always willing to assist, going above and beyond normal duties. Specific instances include employees expertly helping with trailer tire parts, promptly acknowledging customers even when busy, and providing critical aid for roadside breakdowns. The store's free services, such as battery installation and check engine light testing, are noted as being particularly valuable, saving customers time and frustration. Many reviewers express a strong preference for this location over others, citing the superior small-town customer service. The team's efforts to solve problems quickly and their willingness to make special efforts to get parts for customers in need are frequently mentioned. This store has earned a reputation as a favorite parts place where the staff's amazing efforts ensure a positive experience.
Staff is always friendly and know exactly where there inventory is even without part numbers everytime im in it's always instant service and every question I have is always answered
June 2024
I live in Mead and usually go to Longmont. Longmont customer service is horrible! Tried Berthud instead. Love small town customer service
February 2024
The staff are awesome and very helpful to get us the right part quickly.
