Metro by T-Mobile offers a convenient option for customers switching from T-Mobile, especially those seeking federal assistance programs like ACP, with quick and helpful service. The staff is friendly and willing to help, often providing good deals even to non-customers. However, the store can be short-staffed during busy times, making patience important. One staff member, known for being very knowledgeable and helpful, stands out as a "super chill" and reliable employee. The small store, located in a strip mall, has a welcoming atmosphere and a staff that is eager to assist customers and give deals, creating a positive experience overall.
