Took my Tag in for some repairs, when I got it back it was not completed. Called them back and spoke with Dmitri who had the owner call me. The owner apologized for the miscommunication and did the repair free of charge!! Great customer service!!
January 2024
Bob Binsfeld retired at the end of last year and Dmitri has taken over the business. It was immediately evident because Bob's ordered chaos is now gone. Dmitri has the training to repair Russian watches which Bob lacked so this will be an additional asset to the brand.
January 2024
I was super easy and fast, I will be coming here for all maintenance in the future thanks