U-Haul of Boulder offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The staff is generally helpful, courteous, and quick to assist customers, making the rental process smooth and efficient. Customers appreciate the clean appearance of the trucks and the availability of reserved accessories. The location has received praise for its team’s good communication and positive energy, which help make the experience easier, especially when dealing with damages or other issues. In one instance, even after a truck breakdown during a long-distance move, the staff handled the situation well, with the general manager personally reaching out to ensure customer satisfaction. However, some frustrations have been noted regarding the reservation process and computer system errors, which caused delays and confusion, especially when customers had already paid but were still unable to rent or access vehicles. Despite these issues, the team at the Boulder location often stepped in to resolve problems, even when corporate reservation systems failed. Overall, U-Haul of Boulder is known for friendly service and a willingness to help, making it a reliable choice for local or long-distance moves.
The process could not have been any easier. I needed a 5'x9' trailer with ramp for half day. I was able to secure the reservation online the day before, and from pickup to hitch up took less than 5 minutes. Drop-off was equally as easy. In addition, the price value was great.
January 2026
Had a wonderful experience with U-Haul of Boulder. Great staff that were pleasant and super efficient. Many thanks for a very positive rental experience!
December 2025
Willie is great! Got me set up in no time. Also, I had bought the wrong cords and he set me straight.
