U.S. Bank Branch offers a range of banking products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, and personal lines of credit. The bank aims to support customers in achieving their financial goals with a dedicated team willing to help. However, experiences with the branch vary. One reviewer gave a low rating due to concerns about transparency; they felt the bank was unclear about interest rates and used bait-and-switch tactics, especially regarding money market accounts. They found the bank unwilling to specify how interest rates are calculated, recommending other banks like Bank of America for transparent interest earnings. On the other hand, the same reviewer praised the business banking side, particularly highlighting an employee who provided excellent service with clear information about rates and fees. Long-term customers shared positive experiences, noting the branch's wonderful customer service and reliability over 12 years. Overall, while the branch's personal banking experience received mixed reviews, the business banking support and customer service are highly appreciated. The branch is committed to helping both personal and business clients, emphasizing customer care and support.
Greta bank for personal and biz needs. We have been banking with this branch for 12 years and have no complaints. Wonderful customer service and greta for small business owners!
April 2024
I can't thank all of you enough at this US Bank location. Always going above and beyond to help when needed. Thanks so much
June 2023
Slow. Don't communicate effectively. Considering taking my money elsewhere.
