The United States Postal Service at 1905 15th St offers a positive experience for customers, particularly for passport services. Reviewers consistently praise the friendly and efficient staff who make processes smooth and stress-free. One customer shared their experience applying for a replacement passport, highlighting the helpfulness of Troy, who not only guided them through the appointment but also engaged in pleasant conversation. Another reviewer appreciated Manuel for his assistance with stamps and passport renewal applications, noting his willingness to provide extra information. Stacey, another staff member, received commendations for being respectful and answering questions with a business-casual demeanor, turning a stressful situation into an easy one. The office is described as clean and professional, with staff who are knowledgeable and accommodating. While parking can be a challenge, with metered spots available across the street, the overall sentiment is that this post office stands out for its customer service. Many feel fortunate to have such a reliable and pleasant postal location in downtown.
Very slow. Staff look drained and like you are inconveniencing them. Despite that, they want you to click the little green smiley on the till to register their “good” service. Not impressed. Cheer up ya miserable folks!
February 2025
I personally had a great experience Manuel assisted me and he happily assisted us with some stamps I bought and he saw that I was getting passport renewal applications and he happily told me which correct ones to get and wrote down some extra information on a piece of paper. Thank you Manuel
January 2025
They're great in person but don't ever bother trying to call
