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December 2021
Car wasn't even there! ZipCar acknowledged that it wasn't there and would only give a partial refund. Spent 2 hours trying to find the car for them. What a waste of time.
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July 2021
They charged me $111 and wont refund after I reported that he car we tried to pick up had a flat tire. We returned it to the curb immediately but theyre claiming they have to investigate! Absolutely criminal customer service. Im disputing the charges on my credit card and canceling my account.
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June 2021
Zipcar my membership was not found and was asking for another application or membership application. Customer service was deceiving to say the least.