The North Face store in Vail, owned by Vail Resorts, offers a helpful and friendly shopping experience. Customers appreciate the excellent customer service provided by staff members, who are patient, attentive, and eager to assist with finding the right gear. One staff member was praised for helping with snow gear for children and following up to ensure issues were resolved, while another was recognized for helping with bundling deals. The store features a notable bench in the back near the shoes, described as a great spot to sit and relax. Customers also noted that the staff is accommodating, especially when dealing with teenagers or unfamiliar with the products. It’s important to remember that, since it’s a Vail-owned retailer, transactions are handled through Vail and gift cards are not accepted. Overall, the store provides a welcoming atmosphere with helpful employees and a good selection of outdoor gear.
I’ve never seen so much Northface clothing in one place. I picked up a nice jacket for 30% off very clean will organize the lady who helped me was very knowledgeable about the products.
February 2026
Drew was awesome to work with. Very personable. Ask for Drew!!!!
March 2025
I got a chance to visit The NorthFace store in Breckenridge CO yesterday. This is first time visiting this store I needed a coat. I met that young lady Terra who was very helpful. I just wanted to thank her for her dedication to help customers who are unfamiliar with the brand nor the products.
