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April 2024 by Libbie Miller
A little dated. But great staff
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April 2024 by Tom Torres
Rude front desk and very dirty.
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April 2024 by Heidi Spoon
I wouldn't even give them 1 star. When I booked the room I paid more then my receipt said and they charged me an extra 100$ saying that the room was trashed. They are nothing but a rip off. I'm not happy at all with this place. I will never stay there again and I will tell anyone who asks me about them that is trash not to stay there
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March 2024 by Thomas L.
Not bad, but definitely not a 3 Star hotel as advertised by Hotwire. Pool/whirlpool are out of service. It's fine if you just need a place to crash for a night. Breakfast was available, your standard waffles, etc nothing fancy. The whole property could use a deep clean, new carpets and new paint.
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February 2024 by Ricky Phouthavong
you get what you pay for. left earlier than booking.
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February 2024 by Israel Rodriguez
1 hour of no one at front. Had reservations, called, waited almost left. Clean rooms, nothing special. Bad service.
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January 2024 by Kayla Zuehls
Hotel staff not friendly, very threatening and rude. Last night they sent a guest into an occupied room and when she spoke her concerns that they were scared the front desk lady gave her fake care. The front desk lady seems to be on drugs. Housekeeper gave me a snake like glare as I was walking by, not friendly staff. I would recommend staying far away from this hotelNoteworthy details: Not a 3 star, druggy front desk, rude housekeepers, they put you in rooms that are occupied already
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January 2024 by SpiritHighKoala1114
Front desk lady is on meth. She kept putting people in the wrong rooms, doesn't seem too know where she's at in reality. Website says they are pet friendly but that's a different story when you arrive they want too charge you $150. Not a friendly experience, this hotel does not deserve a 5 star raiting. Stay far from it, you are better at a eccolodgeNoteworthy details: Stay far away from this hotel
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December 2023 by Suzanne Hammett (Suzi Svare)
This place has the WORST customer service that I have encountered in a long long time. I stayed 2 nights here, was supposed to be 3 BUT... I was run off after being promised a discount for my last night's stay. The front desk person, a guy whose name I would have loved to share, actually told me to SHUT MY TRAP!!!! Do yourselves a favor and find a better place to stay!!!! It's hard to find a good place to stay that won't break the bank but this discount is NOT WORTH IT!!!! Also, the rooms are nothing to write home about, the beds aren't very comfortable, the linens aren't inviting...actually felt unclean and although they had a pool and hot tub, the hotel inspector did not let them be open to the public...told to me by the front desk employee themselves.
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December 2023 by Tshaka Brown
The rooms were great. The front desk Hope was very friendly, courteous, and extremely helpful. Hope made my stay feel like home.
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November 2023 by thomas watt
Polite professional staff. Clean comfortable bed. Excellent room amenities.My room was on the front side and there is a lot of road noise. Windows do not block it at all. Breakfast had scrambled eggs and sausage links along with the bread & cereal items. A little overpriced in my opinion but everything in this area is.
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October 2023 by Chrissy Herron
They let us check in early and stay late and had a very good breakfast and we look forward to passing through it was also very clean.
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October 2023 by Froggy needs NO Master
Spent the night here on vacation after getting through Denver's insane traffic because of the location. My lady was rushing me the next morning and I forgot my RFID passport/money belt in the nightstand. Didn't realize this fact until I was at the Nebraska state line. Immediately called and the desk lady was helpful in looking for the item even keeping me on the phone as she went to the room. She said that she notified her manager... FINE!!!I drove all of the way back to spend another night in the same room so I could look for myself and check the dumpster, to no avail. Upon checking out and meeting the manager he stated nothing had been turned in. He also said that his cleaning lady had been with him for 6 years and never stolen anything. Well there's always a first time for everything. This is the type of business that people are always leaving items behind. I AM NOT BLAMING THE ESTABLISHMENT!!! HOWEVER, there is that little thing about being a good Samaritan. Ethics, Morals, Honesty, Consequences and KARMA!!!I looked online for Colorado laws regarding lost and found and found nothing. I can only blame myself for this horrible event but... Seems to me that an amount of cash with no personal information attached... Is a easy target ? for a housekeeper. The manager seemed indifferent to my peril. So be it!!!To whomever found it... You are a dishonest snake ? and a puke ?!!! (must censor my real words here) Merry Christmas MFI DON'T LEAVE REVIEWS OFTEN BUT THIS EXPERIENCE HAS LEFT ME WITH A SOUR THOUGHT OF COLORADO... ONE BAD APPLE SPOILS THE REST!!! SO THE SAYING GOES.HARD LESSON LEARNEDSafety: TRAVELERS BEWARE!!!
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September 2023 by Jenelle Tabor
One star for the bed. Let me go back and start at the beginning.The hotel receptionist asked for our names. She typed on her keyboard then paused and went silent. After making a brief call, she said, "I'll be right back. I have to turn on the water to the toilet in your room."The room and bath were unexpectedly rundown. The refrigerator didn't work, nor did the ice machine on our floor. The window was left open to a designated smoking area, which made the room stink. Apparently, some work had been recently done to the floor of the bathroom. Silicone was smeared on the tiles for several rows in front of the shower. The final straw was the poop spatter under the toilet seat.Stay away.
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August 2023 by Cass Nicole
Horrible! Front desk was useless, the big mouth big dude who wasn’t front desk but was up there was rude and shouldn’t be allowed to work anywhere that he has to interact with people. The bed in the room was completely broken and unusable. I tried to let them know and the lady at the front desk just starred blankly at me like she had no idea how to speak. I’ve left multiple messages for the manager but never got a call back so I’m assuming they know how horrible the people who work there are. I’ve filed a formal complaint with Choice Hotels since the manager doesn’t know how to call people back. The only positive interaction I’ve had with as with William who sadly can’t do anything I am asking for because it has to be the manager. The hotel itself was dirty with trash in the floor of the lobby, the bed was obviously unwashed because had it been changed, they would have know that bed was too broken to leave like that. There was makeup and black spots all over the sheets.
