Westerra Credit Union is a not-for-profit financial cooperative that offers members ownership and profit-sharing benefits. With over 85 years of service, it has expanded its products and services to meet the needs of its members. The Arvada branch provides convenient services, including a 24-hour walk-up ATM and a drive-up window for members. Customers have praised the staff for their professionalism and support. Melissa has been highlighted as an exceptional team member, known for her responsiveness, communication, and thoroughness, especially in assisting first-time homebuyers. Many members appreciate the patience and helpfulness of the tellers, noting their kindness during busy times. Although there have been instances of limited staff, members have expressed gratitude for the quality service they received. Overall, Westerra Credit Union is recognized for its commitment to providing excellent customer service, tailored financial solutions, and a community-focused approach.
Melissa was amazing in helping us get a mortgage! Thank you!
January 2024
Melissa was wonderful to work with. She was extremely knowledgeable and her advice and guidance was invaluable. Melissa was a true professional. Very responsive. We will absolutely work with Melissa and Westerra Credit Union on future transactions.
October 2023
Melissa and her team did a fantastic job getting us the information needed to get our loan approved in a timely manner.
