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“Scott and Luis were a joy to work with. Drive shaft was on the ground on Friday and I was trying to get to Kansas for the weekend. No one else could get me in for weeks. They not only got my car in and DONE by Saturday but they helped me find a local guy that had a rental vehicle so I didn't miss a weekend with the family. Above and beyond, I would buy a vehicle from, or have any repair needed from this place. Amazing service and nice gentlemen.”
“Take these 5 stars and multiply them by 100 and then maybe I would get close to describing how incredible this Napa auto parts store location in Burlington Colorado is! To guiding us on tools, providing encouragement, ride back to our hotel and multiple unrequested check ins along with bringing back items we needed this store went above and beyond the call of duty. From the 3 ladies from Oklahoma and Texas, Barry, Barrett, Dave, and Rick you all are standout humans!!! Thank you!”
“Bought a power steering pump for my pickup. Several said buy from Ford better. Parts guy order it went picked it up put it on. Last a few days and went out. Called him said was not under warranty because they didn't put it on. Said part put on by customer not under warranty. I have called the "manager" John 3x. That guy is in more meeting, and never calls back. I contacted 2 other for dealers they said they are wrong. Have always hear this place is a JOKE. Now i know why. Stay away from them. Still waiting for call back.”
“Was at the auto part store yesterday and the female manager went above and beyond to provide me excellent customer service. She was very knowledgeable, thoughtful and went out of her way to help me with my Cadillac issues. Great place to visit, clean everything was well stocked. Ty”
Auto Parts
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“Grant is wonderful to deal with!! He is thorough, mindful, and very conscience in his work. He took the worry out of dealing with the insurance company and my car looks brand new again! Thank you, Grant!!!”