Cricket Wireless Authorized Retailer offers excellent customer service and knowledgeable staff, making it a highly recommended choice for phone upgrades and line transfers. Customers have praised employees like Shayla and Irene for their attentiveness and friendliness, ensuring a smooth experience when switching to AT&T/Cricket or purchasing new phones. The staff is recognized for going above and beyond to meet customer needs, including finding specific phone colors and options. While some customers reported issues with billing and tech hassles, the overall experience is described as one of the best in cellular services. Cricket provides a variety of plans and payment options, making it a convenient choice for anyone looking for a new phone or service.
Highly recommend - Exceptionally helpful in transferring 2 phone numbers. We upgraded 1 phone and switched both phone numbers to AT&T/Cricket. Special thanks to Shayla!
March 2024
Takes a long time to get a phone hookup with all the steps that they have to do
September 2023
Kierra was very helpful and had us set up with a replacement phone quickly and at a great price.