This Bank of America with a Drive-thru ATM offers friendly and helpful service to its customers. Several reviews mention staff members, especially a representative named David, who provides professional, attentive, and courteous assistance. Customers appreciate the staff’s kindness, respect, and willingness to go above and beyond, such as helping with account questions or ensuring young children are comfortable during visits. The location is noted for being clean and welcoming, with a manager actively engaging with clients upon their arrival. Even customers who needed to get change without an account appreciated the helpfulness of the staff. Proactive measures have been taken to ensure safety and cleanliness, following CDC guidelines, with modifications to hours when necessary. Customers also mention that the staff has improved recently, suggesting a positive change in service quality. Overall, the location is praised for its friendly atmosphere, professional service, and efforts to make clients feel comfortable and valued.
George was fantastic!! Always had excellent customer service at this location.
March 2025
Went here to get cash to buy a car. Took 30 min to get $10k cash...??? Like really? Bensen was clerk and mgr had to keep checking and typing on computer... why so long to get my $$$???
February 2025
Great experience with George and Ken. I really appreciate the communication and assistance they provided. Ken was really fun to chat with
