“Excellent customer service! It was my first time placing a store pick up order. There was an error on the part of the delivery company, and Dan went above and beyond to successfully track down my order! All employees I interacted with were friendly and helpful. Great experience!”
“When picking up My order your Customer Service employee McLean went above and beyond made sure that I had all my items from not only this transaction but another transaction that I had entirely forgot about and when I tried to offer him a tip in cash he respectfully said we don’t accept tips thank you very much. I’m just glad to help you out great Customer Service this man deserves an award. Thank you very much for McClain from castle rock store for keeping it honest and professional.”
“The assistant store manager, Troy, could not have been more helpful last week. I had ordered doors and they had come without a part that I needed. Once I found the parts, he made sure that I did not pay for them. He was all about making sure I had what I needed!”