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“Patricia was great help when my family was picking out a tree. She made the experience a delight and will definitely go to Lowe’s over Home Depot now because of her :)”
“K-Guard did a great job with every aspect of the sale and installation. The guys who did the install did it efficiently and quickly. So far everything is working just fine. Thanks again.”
“The assistant store manager, Troy, could not have been more helpful last week. I had ordered doors and they had come without a part that I needed. Once I found the parts, he made sure that I did not pay for them. He was all about making sure I had what I needed!”
“A big shoutout to Zachary Hallam of Gutter Helmet who worked on our gutters and house today. He was prompt, courteous and professional. He kept us informed throughout the process and reviewed with us what he had done when finished. I highly recommend Gutter Helmet and Zachary.”
“Devon in the Lumber department is exceptional. We recently brought in some difficult-to-handle wood that needed repurposing, and he went above and beyond to get it cut for us. This was my second time working with him, and his professionalism, friendly attitude, and genuine willingness to help are consistent every time. It’s rare to find such dedicated support—Devon is the main reason I’ll keep choosing this Lowe's location. Thanks again, Devon!”
“Oh, i cant remember her name. The lady at the check out. Her name started with a S. Anywho.. she was amazing. Helped me with my arms full and helped with scan and check out. Very knowledge at her job and work ethic is absolutely amazing. I picked up two fruit trees to prepare for Florida. But i appreciate yall. The gentleman who guided me back to the fruit trees cause they were moved from the greenhouse to the inside. I will always return to this lowes. Customer serice here is great. Thank you both for making my day better. Will be transplanting Saturday!
Much love, peace and light yall.”
“I visited this location a little over a week ago, but had to leave a review for the fantastic customer service and experience I had. Needing a tool to complete a job I went to the rental department and was immediately greeted by Cici. She was extremely helpful and even took the time to call multiple locations to try and track down the tool I needed. After dealing with a rude associate from another store over the phone Cici was able to confirm where to get the tool and even how to place it on hold as there is was only one location locally that had the tool.
After the great service there I continued shopping and came upon Cynthia in the appliances department. She was such a happy and joyous soul. Although we barely talked about appliance she shared a life story and even showed compassion in regards to what I had going on in life at the time. Our conversation definitely made my day and hope it did the same for her.
Although I ended up not being able to get the tool I needed at the time, my visit was one to remember due to these two young ladies. Thank you so much for the time and excellent customer service. I will be returning to this location for my future business!”
“When picking up My order your Customer Service employee McLean went above and beyond made sure that I had all my items from not only this transaction but another transaction that I had entirely forgot about and when I tried to offer him a tip in cash he respectfully said we don’t accept tips thank you very much. I’m just glad to help you out great Customer Service this man deserves an award. Thank you very much for McClain from castle rock store for keeping it honest and professional.”
“Victor (at checkout) was excellent in his service to us! He pointed us to a discount that was available for our purchase all while being professional and friendly. Give that man a raise! We shop here often and will definitely be back.”
“Always had everything needed for home remodeling. Been shopping at home depot for decades for my company. Neat and stocked store, clean and organized, amazing and helpful staff!”
“Needed a replacement bulb for my kitchen hood. Its an odd one, and honestly I was dreading wandering around a big box store hoping I found the right thing. David approached me just 2 steps in the door..I showed him the bulb I had brought with me, and off we went! He was eager to help, and even explained the differences in some of the bulbs so that next time I will know just what to get. Plus he was very personable and fun to talk to. Definitely will be visiting again soon ?”
“The store was clean and it was easy to find what I needed.. but the real gem is SKIP! That guy was so helpful and an overall pleasure to do business with. He provided a customer experience that resonated beyond just buying one item, while also engaging in further welcoming conversation. Skip left me with a smile and I’m glad this Home Depot has him after hearing his stories!”
Home Improvements
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“It is few and far between to receive great customer service these days. However, this was the Absolute Best Home Depot Experience I have ever had! Kirby, Mark, Preston, Dave, and Zach went above and beyond to help me this evening! The level of customer service I received was nothing short of Exceptional! This group of Fine Individuals worked as a team, had great attitudes, and helped me load several heavy work carts, which took quite a bit of effort. If you Appreciate a high level of service, then this is the Home Depot for you!!”