Castle Rock Chevy Buick GMC has garnered positive feedback for its exceptional service and sales experiences. Customers have praised the service department, particularly Ed Acuti, for promptly addressing issues, such as engine light concerns, and completing repairs on the same day. The sales team, including members like Bill Desautels, Parm, Luke, Rogan, Joshua, Ryan, Hunter, and Zachery, is noted for being knowledgeable, courteous, and professional, creating a beautiful buying experience. Clients appreciate the supportive and collaborative approach taken by the staff, which fosters a trustworthy partnership during the vehicle purchasing process. The dealership is also recognized for its excellent follow-up service, with customers reporting satisfaction during service appointments, such as feature installations affected by chip shortages. The overall sentiment reflects a commitment to delivering top-tier customer service and a welcoming atmosphere, making Castle Rock Chevy Buick GMC a preferred choice for both sales and service in the Castle Rock area. Many customers express their desire to return for future needs, highlighting the dealership's reliability and dedication to customer satisfaction.
They do there best to make sure your vehicle is properly maintenance and the customer service is top notch.
July 2024
We were traveling and the engine light came on. We called the next morning and Ed Acuti in the service department got us right in and the work needed was completed that day. We cannot say enough good things about Ed and the service department. Wish we lived in the area so we could go back.
February 2024
Hunter is a good dude. My bro bought a Camaro off of him and he hooked us up
