Swarovski at the Outlets at Castle Rock is known for its friendly and helpful staff, making it a memorable shopping destination. Customers have shared positive experiences with the attentive service, particularly highlighting a staff member named Dawn, who showed exceptional patience and support while assisting with ring exchanges. Many visitors appreciate the wide selection of jewelry and the willingness of staff to help find the perfect pieces. One customer found fantastic deals, such as jewelry at 2 for $29, leading them to stock up for Christmas presents. The store's clean and welcoming environment adds to the pleasant shopping experience. However, some guests have noted that the food court at the outlets has limited options, with only a few places open and some food items not meeting expectations. Overall, Swarovski offers a great shopping experience with attentive service and a variety of beautiful jewelry, making it a worthwhile stop for those visiting Castle Rock.
Great staff ,very helpful.I was looking for earnings to match my bracelet, purchased couple years back .Lost my matching earrings and unfortunately didn't find anything to replace them .Ladies working there were very patient with me and tried their best .
August 2021
I like shopping at this outdoor outlet center. It's close to my home and has a lot of great stores. I wish The Children's Place was still here. They don't have a play area, I think that should be added to their future improvements list.
June 2021
Lots of shopping available when we needed to use some time before our flight. Obviously pick your deals but the good deals are better than the deals available at our Houston outlets. Lots of parking available and restrooms are clean.