The UPS Store #1228 in Castle Pines provides a variety of services including packing, shipping, printing, document finishing, notary, shredding, and faxing. It is locally owned and operated, ensuring customers receive expert assistance. Reviews highlight the efficient and attentive customer service, with staff members like Lena and Adeline receiving special mentions for their helpfulness and friendly demeanor. Customers have praised the store for its careful handling of packages, with items arriving safely and well-packaged. The store is conveniently located in The Safeway Center and is easily visible from I-25, making it a preferred choice for many in the area. Overall, it is recognized for its excellent service and commitment to customer satisfaction.
I shipped a birthday present with a three day delivery charge. It was delayed by a day which made it late for the birthday. I asked for reduced charge and was given a full refund. This is indicative of how UPS is making the customer feel understood and appreciated. I will continue to use UPS!
July 2025
Always efficient and taking great care of customers. We had 7 glass items being shipped to us and they arrived beautifully packaged and no issues whatsoever. Thank you!!
June 2025
I've always found this store to be helpful, friendly and prompt. It's my go-to place for shipping.
