Bank of America with Drive-thru ATM has received numerous positive reviews highlighting the exceptional customer service at this branch. Many customers express appreciation for the staff's kindness and willingness to help. Angie stands out for her genuine care and ability to connect with customers on a personal level, making them feel valued and heard. Her warm demeanor is frequently mentioned, contributing to a welcoming atmosphere every time someone walks through the doors. Jorge is also noted for his professionalism and easygoing nature, assisting new customers with their banking needs efficiently. The branch manager, Jason, has been recognized for his helpfulness, particularly in resolving issues related to lost debit cards, demonstrating a commitment to customer satisfaction. Shantell's professionalism is commended, as she stepped in to assist when a colleague was unhelpful, ensuring that customers receive the support they need. Overall, customers indicate that they would go out of their way to visit this location due to the exceptional service and dedication of the staff. This branch is described as a place where customers can expect to be treated with respect and care, making it a reliable choice for banking needs.
Staff was super sweet and very communicative. Best BoA I’ve been to so far! Extremely helpful and got exactly what I needed!
November 2025
I came in with no appointment and needed help dealing with fraud on my account. Robyn and Tim went above and beyond making it work for me and moving around their schedules to help accommodate me. I truly appreciated all of the things they did for me during this stressful time.
February 2024
I rarely write reviews, but this BoA is exceptional! I’ve been in a few times and I always receive a warm welcome as soon as I walk through the doors. I will drive out of my way if needed to go back to this location
