King Soopers is a grocery store offering thousands of quality food and household products, from fresh produce, meats, and seafood to dairy, home goods, and pharmaceutical needs. It aims to be a one-stop shop for savings and now offers full-strength beer. The store includes a Starbucks by the deli, a bakery, a coinstar machine, a lotto machine, and propane services. Some customers find good prices on discounted products and appreciate specific helpful employees who go above and beyond. However, experiences can be mixed. The store is noted as being a bit overpriced, especially for non-sale items like medicine and hygiene products, compared to other retailers. Some customers report a mediocre or terrible experience with customer service, particularly regarding the grocery pickup process, which has led to frustration. The store layout is generally praised, but occasional issues like blocked aisles, unreachable top-shelf items, and unpleasant smells at checkout are mentioned. Customers advise bringing stronger reusable bags and note that some services, like key copying, are significantly more expensive for the convenience.
Although this store has some great long-time employees, I think it has always been pretty badly managed. I got bad food poisoning from a bagged salad and let them know about it at the customer service desk, just so that they would know. The agent behind the desk, who said her name was Bob, was cold and dismissive, even... read full comment
February 2025
Always well stocked. Fresh produce. Easy and lots of self checkout cashiers. I love their pick-up service. Great pick-up service staff (especially Scott). Convenient, especially when the weather is challenging.
February 2025
Love this place. I could do without the protesters though):
