Metrum Community Credit Union has a long-standing reputation of providing excellent service and building strong relationships with its members. Members appreciate the friendly, knowledgeable staff who are always responsive and helpful, often with many employees having worked there for decades. The credit union offers a safe and easy-to-use online system and shared-branch banking, adding convenience and flexibility for members. Many have been members for over 30 years and value the personal touch, noting that staff members know them and treat them well. The credit union is highly recommended for its great customer service, fair rates on savings accounts and CDs, and absence of fees common at larger banks. Members also praise their positive experience with car loans and the overall management of their accounts. Overall, Metrum Community Credit Union is seen as a caring, dependable financial institution that prioritizes its members’ needs.
Chelora is amazing, she is a true expert at her craft! Extremely informative, thorough, and what a great communicator! Everyone at this branch truly cares. 10/10 will be recommending to friends and family.
August 2025
Mary & Symone are fantastic. Flagged fraud on my account. Replaced card same day!
June 2025
I was able to finally meet Chalora. She is amazing! Chalora had my loan drawn up in leass than 24 hours for my Toyota Tacoma. She is always so helpful. TY, EN