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February 2024 by S E.
I have been with this bank since its beginning as AFBA bank. Always great personalized service provided to me. They have a variety of products from checking, savings, IRAs, CDs etc. Ellie and her staff take very good care of my family.
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July 2023 by Dakota Rhodes
5 star bank? Looks kinda like 3 star bank
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July 2021 by Shane Glazer
Great Bank, terrific service!I highly recommend 5Star Bank.
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March 2021 by Stephen F.
Terrible customer service steer clear of this bank. I submitted a business loan application to them two months ago and instead of giving me and my client a preapproval or decline they drag their feet and kept promising that they would have a decision next week. So we waited and didn't apply anywhere else while they worked on ppp loans instead of this business loan. Ralph completely wasted two months and even said the loan was approved then it was declined the same day by the committee. I've been a loan broker for 20 years and this is absolutely the worst experience I've ever had from a bank. I will never take another customer to them and advise you to steer clear as well.
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October 2020 by Hunga Munga
Not 5 stars yet so I'm doing my part!
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March 2020 by Karina Novak
Takes 3 days for a mobile deposit to get accepted and then a few more days for the money to be actually put on your account. Just a very unsatisfying bank - Inconvenient
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January 2020 by Gunner Forcum
disappointed 5 star bank only had 3 stars on google. here's some gold stars
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September 2019 by Mom Dad
Very frustrating when you look at the website and it lists that their open and then we drive clear across town, because the other 2 locations are closed and this branch is closed, but the website says their open. This is three times this has happened, not just on holiday weekends, once it was some kind of meeting. Maybe its ti.e to find a new bank!!!
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November 2018 by Deepika Singh
Regularly neglect to tell me of any issues arising with my account. Most recently, while I was OUT OF TOWN my card was shut off without any type of notice. No email. No phone call. When I called to find out what happened they just told me "oh we were supposed to tell you that." - yes, I know. And you didn't. This is getting annoying. Will be putting my money into a new and better bank.
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November 2018 by Nathanael Kinyon
A very clean, orderly and open location.
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March 2018 by Sam Ballard
Jeremy and Brian should be TELLERS of the year!! They are very personable, they know you by name, they are efficient.
