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December 2023 by Floyd
Went into this location to deposit a check. The teller made me feel like I was a criminal because of the amount of the check. I almost closed all 3 of my accounts with academy bank. However Went to Platte and the took great care of me. Then I went to Tejon and again great service. I will not use the services at razorback again if I have to deal with that teller. To Platte and Tejon. Great job!
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July 2023 by Zoe CO
The manager Michelle is a breath of fresh air always smiling and very knowledgeable. It's nice to see same faces, they seemed to enjoy working together. The two gentlemen are always helpful as well.
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July 2023 by Wolfenrebel l
Excellent service and speed response and great customer service
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December 2022 by Cathleen Jungreis
Used to be the most convenient bank in the area. Now they are the worst. They close early, no more Sat hours. No more video teller Sat hours. The customer service bank is no longer customer service oriented. How sad. I have been with this bank for decades.I should have to leave work to access a live person. Since that is the case, I will be losing money for lost hours.
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August 2022 by Mark Cox
Employees are rude don’t bother
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December 2020 by David K.
6 phone calls, 9 transfers, 3 call backs to me that didn't happen, 6 days to get a check on my matured CD. Boiled down to they needed me to sign a release paper. $200K in money held by Academy for 6 days because they couldn't figure out that they needed a release paper signed. What a run around...good thing I didn't need the money!
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April 2020 by David Town
This bank has the best customer service, the team members here are the reason I will return to this bank ONLY.
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April 2020 by Frechelle Wilson
This institution far exceeds my banking needs, specifically during these uncertain fiscally trying times. The staff and leadership are highly knowledgeable, efficient,compassionate, and are excellent representatives of this bank! The direction, and continual guidance provided by Mrs. Dahl is extremely relevant. I am inspired by the staffs positive attitude, particularly when they prefomed( the YMCA dance!) which they customers really enjoyed! Thank you for allowing me to bank at this stellar institution!
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March 2020 by Chris Brewer
Great staff and customer service. Friendly and efficient.
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March 2020 by Charlie Van Hoose
Jonathan and Lindy are amazing! I have been banking here for 14 years, and they offered me the best customer service I have ever received! Thank you so much for being the company you are!
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February 2020 by Ktodd Olhausen
Favorite Academy Bank Branch very professional fastest tellers, actually drive out of my way to go to this branch
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January 2020 by Monica Owens
I have been working with this bank for a while now. Everyone up there has been great, but Bobbi is the best. She goes out of her way to help people and has great customer service skills.
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January 2020 by Jennifer James
My experience of being a loyal customer for many years is so much fun here, I love all of the people that work here including my favs which is all of them haha love y’all have a blessed day and P.S. if you haven’t banked here before You Should they are amazing!!!!!
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December 2019 by Michael Mangan
They helped me with my account when I was in a hard time. They're great and very understanding and helpful.
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December 2019 by Earl Stauffer
Kristen and Jonathan provided the best secure service to helping me cash my check in a time when I lost my I.D. they were very friendly and provide great banking services. This is my favorite academy bank location. They're just cool like that. Y'all Rock thank you very very much!!!