January 2018 by Michael M.
Contacted them concerning a shipment I needed pickup for from Lufthansa airlines at Denver. Sergio said "no problem, we have until 8:00 pm to pickup, should be no problem." Mind you it was dangerous goods and 42,000 lbs on 40 pallets. (now they know it's me) and storage fees would be $4200 if not picked up by 8. Famous freaking last words. At 3 pm I received an email reply that they still had "no luck" finding a truck... then and only then did i realize that they're brokers, not truckers. Not only did they never call me back, they never emailed me either - and they just let the whole thing expire on me with promises of pickup and delivery by 11a.m. the next day. At 5pm NY time, I started cold calling from the web and after 15 misses I got a hit from Landair Transport. Shane was a huge help and said I got lucky. He sent a driver over to the airlines about 6p.m. Denver time and was not only able to pickup my 42K lbs, but he also delivered it next day at 11:00. Stay away from these people at Aequus - cool name, miserable service and promises unkept. All talk, no action. And... if you couldn't do it, why'd you say you could?
