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January 2024 by Trinity McCoy
Customer service is amazing! Super friendly and helpful. Only downside is the prices keep going up, to be expected but still annoying.
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January 2024 by Joel Owen
The staff at the storage facility was very professional, courteous, and patient. They were very knowledgeable and friendly. Also, they were thorough When following policy.
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January 2024 by Gigi Speaks
Easy process, good availability and easy access. Customer service is "meh" but I guess that you can't have everything.
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December 2023 by Alicia Zeller
I was behind on my payment due to being homeless and a single mother of four. Instead of working with me on it, they left my belongings on the corner of the road along with all of my personal documents which contained my identity information. They didn’t even have the decency to call and let me know that they were doing that! Just pathetic and now I lost out on a ton of irreplaceable items that were my children’s! Im not so much worried about my own items but my kids’ things is what really upsets me. I spoke with Lydia a couple of times which she was not interested in hearing anything other than her receiving funds for payment. What happened to humanity especially on Christmas Day!!! SMH! I will NEVER refer anyone to this storage place.
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November 2023 by Chrissy Morgan
they are great. We forgot our lock and they locked it up for us.. much appreciated!! Thanks for looking out. Place is secure. Friendly staff.
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November 2023 by Joshua Morgan
a+ service thank you guys for looking out for us .... didn't have a lock yet and they made sure one was on protecting our belongingsnow thats top notch bud!!! THANKS AGAIN
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October 2023 by Irvin Ortiz
Pleasant and world class experience!! Thank you Idris for your amazing level of service and for helping us with our storage needs!
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October 2023 by Adrian Perez
Idris was extremely friendly and answered all of questions and helped us to the fullest.
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September 2023 by jordan arada
Charles had Great service and was very helpful in getting my first storage unit!
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September 2023 by Christopher Mack
I appreciate the service that AC does and the rep Charles was very helpful and willing thanks AC for great customer service
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August 2023 by Tyra Iglesias
Idris was fantastic! Super helpful, attentive and kind! He made me feel super comfortable during the entire rental process and helped me understand what I was being charged for. The facility was in immaculate condition. I was going to go to a competitor across the street and I’m so happy I didn’t. Friendly staff, clean property and amazing prices! If you’re looking for a storage unit I’d highly recommend you come here and have Idris help you! He’s the absolute best. I’m super happy and relived I am now an AC Self Storage customer.
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July 2023 by Jono Ducic
Lydia was super helpful and helped me get in quickly. Prices are great and its a nice facility
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June 2023 by Ayrissa Valencia
Idris was very helpful. He showed us our storage. Very personable nice guy would definitely recommend him !!
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June 2023 by Lisa Thompson
I wanted to leave zero stars, but the system would not let me post until I put at least one for this disastrous place. I had all three propane tanks STOLEN from my camper and NO ONE called to alert me of the situation. When I went to get my camper to prepare it to go on a trip the situation was obvious. I spoke to the person in the office and was told that ALL the RV's in the facility had the propane tanks stolen SEVERAL MONTHS ago and that the police were called, and they filed a case, yet the owners were NOT NOTIFIED. This is called CUSTOMER NO SERVICE. When I got fed up with the lack of protection for my property, even though they claim they have 24-hour surveillance, I told them I was done with them and looking for a new home for my well-loved/cared for second home.BTW - the owner parks his/her personal car in the most inconvenience place to cause you to do preform a form of driving gymnastic to get your property out of the facility.Go someplace else and save your sanity as well as your property.
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June 2023 by sherrina gonzalez
I love the customer service here the workers are so nice and so cooperative, and flexible. They work with you and are upfront about their options and pricing and deals. And the best part is they do give a military discount ?
