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October 2023 by Amber V.
Rude women up front, makes for a terrible environment. Extremely unhelpful on the phone or in person. Ugly
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September 2023 by Mike Boyer
Very kind and helpful. Got me in right away .Clean and comfortable
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June 2023 by Soq. Schafer
**READ this if doing an INVITAE kit** they do not draw for this on Saturday because they don't have FedEx pick up. This is a HUGE inconvenience as the only other times are during most people's work hours. I'll now need to take PTO off work to get this drawn ?
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May 2023 by Amy Sanders
I made my appointment via the call center. They told me a staff member would review the lab requisitions my provider sent and call if they didn’t receive them or with questions. I arrived early only for the receptionist title me they hadn’t received any lab requests. When I asked why they didn’t call me, she seemed pretty annoyed and said she doesn’t do that and I must have spoken to the CC.I asked if she’d speak to the office to see what labs I needed. She finally acquiesced and I gave her the number. She called but said they were not open yet and we would wait until 8am. I sat down, called the office and they answered right away, when I chose the option to speak to a staff member. I put them on speaker phone so the receptionist could provide the fax number but she said the fax machine usually doesn’t receive faxes. She asked for email instead but the lab does not have a HIPAA compliant server so that was not an option. The clinic faxed twice but nothing came through.After further questioning and asking what else we could do, the receptionist finally said she would accept verbal lab orders. I called and got the list.At that point, the receptionist asked if I was ok paying a couple hundred dollars for the labs since they don’t take insurance. This was the first time this information was offered. She said it was on the website, so I should have known. I checked later, it is not. There were no signs in the waiting area or on the front door. The call center did not mention it. Since I’d already spent 25 minutes, clearly annoying the receptionist, I asked for a total for the visit. It was too rich for my blood when it would be covered by my insurance elsewhere.While not needing insurance to have lab work done is a great service, it would be nice to know it would not be accepted, at all. And while it was early in the morning, any tiny iota of professional customer service with even a small sense of problem-solving by the receptionist would have gone a long way to smooth over the experience.
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February 2023 by Rhonda Nakai
Needed to find a location that could provide COVID testing services to meet the requirements for international travel. Found that Any Lab Test now can not only do the testing but have the results for me the same day or within the hour. The price varied. Stephanie at the Colorado Springs south location was so warm and helpful. The office is immaculately clean and bright.
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February 2023 by Christopher thomas
Any lab is where I go to get my b complex and I tell you the professionalism and attentive nature of Jesse and Stephanie is un matched! I actually wasn’t going in that very day but they’re kind smile and jovial Wave made me come in! Very knowledgeable of the services
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February 2023 by Trey
Amanda was amazing!!! She masterfully drew my blood and there were 0 complications ^-^ awesome service and I was in and out in 15 minutes
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February 2023 by Joshua Brown
I’ve gone to this location twice for routine labs. The technician Amanda is kind and courteous. She’s knowledgeable and timely in providing service. I highly recommend for lab work needs.
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January 2023 by Jen M
Stephanie at the Nevada location did my blood draw. She is very skilled at her job. I’ve had trouble before with blood draws at other locations, but she had no problem. She is also very kind and professional. I plan to return to this place and ask for Stephanie in the future.
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January 2023 by Anderson Wiese
I am so glad to have this resource! The two women running the shop when I visited were very kind, funny, and went out of their way to arrange it so that I got my results quickly in the format that I requested. And how quickly! I know a bit of luck was involved, but i got my results the very next day.I am a bit fanatical about privacy and autonomy. I love the power to have any test I want, and to see the results with my very own eyes first, rather than filtered and opined upon by anyone else. I think my personal health information should be mine alone, not floating around in the health insurance / medical info clearinghouse hegemony.I think the price was incredibly reasonable too. In my former home state of IL I could get these tests through "the system" and it would cost three times as much.
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January 2023 by Tyler Allen
Was in town for work, while in town I felt under the weather and was around someone who had tested positive for covid. I went in to get tested to make sure I didn’t get it. The staff here was amazing and very kind, especially Amanda.
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January 2023 by zoe
Fabulous experience! Jessie and Jessica were kind and did a great job making me feel comfortable.
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November 2022 by Spicy Italian
My experience was excellent. Having to have blood work done on a routine basis, I dread it immensely. When I arrived, I was greeted by a very friendly young woman who explained the office process in full. Not having insurance, or a job, I was worried about the cost, and she grouped my tests together to save me almost $50. The gentleman who drew my blood was kind and professional. The office was clean and bright, and the whole experience was positive. Thank you so much!
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September 2022 by Robin C.
Very poor customer service in returning messages left from telephone calls. I have called two different times and have not received a return phone call.
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August 2022 by Heather Curtis
I'm bad with names but Jessie or Jessi ? did an amazing job at taking my blood, I'm super scared of needles but she is a pro and made it super easy and painless