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November 2023 by Danny Barber
What a wonderful experience overall. Very professional and highly recommend for any service your car needs. In my case, it was a transmission and brake fluid flush. Was very confident after speaking with Michael that I was in good hands. They also did a full courtesy inspection of my vehicle free of charge with zero pressure to fix any of the issues other than what I came in for. They also have a lovely waiting room with snacks and beverages if you want to wait for your cars service to be done.Service: Transmission
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October 2023 by Rose Lewis
I have been taking my cars to the Denver Location for years. Matt and his team are all very friendly, honest and they know their stuff. I have never felt pressure to get unnecessary work done or like they are trying to make money off of me, in fact I feel like I have saved time and money by bring my cars to these guys instead of other places.They also help customers get to and from work or home via Lyft and Uber while their car is in the shop, and if your car takes longer than a few days they help you get a rental car to get around in at their cost. These guys have also helped to educate me when buying cars and they give me their honest opinion if they believe the car is not worth the investment, if they don’t believe the car is worth buying after doing a pre inspection they don’t charge you for the inspection either. There are a lot of good things to say about these guys, my whole family takes their cars to them and I refer everyone who needs a good mechanic to them. You won’t go wrong if you choose to do business with them.Thanks for all you guys do!Rose
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September 2023 by Nisha Tilton
Highly recommend this place. Knowledgable techs, great customer service, trustworthy. My car was shaking at highway speed so had it taken in. They identified the problem, explained it to me, then ordered the necessary part. I took it back in to get it serviced and it's been working great since then! Thank you guys.
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September 2023 by K R
Michael and his team were great! He explained everything in detail and made great recommendations about what to do with the vehicle. I will definitely be going back to Aspen for my automotive needs. I highly recommend them.
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August 2023 by Paul Saindon
Visited this location for the first time yesterday and I've gotta say it was a great experience overall. Staff was friendly and courteous. Repairs were explained in detail. I received update calls every few hours as asked. Just picked up my car and I inspected repairs and looks like they did a great job. Would recommend. A++
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August 2023 by Ashley Ramsey
The guys as Aspen Auto are professional and easy to do business with. I especially appreciated the inspection emails with photos so that my husband who can’t take calls during the day, could see all the info and make a decision. We researched the average cost of our AC repair and Aspen was very reasonable.Service: A/C installation & repair
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August 2023 by Patrick McCarty
WOW. Joseph is amazing! I highly recommend Aspen Auto Clinic! Joseph was incredibly helpful, he communicate effectively, the prices were very fair, and the service was outstanding. I am so thankful I brought my sprinter van to these folks. THANK YOU JOSEPH! I owe you one.Services: Auto exhaust system repair
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August 2023 by Sandra Madrid
I had a very positive experience at Aspen Auto Clinic. Everyone there were a joy to work with. My car was fixed in a timely manner and they worked hard to keep within my budget. I will definitely go back.Services: General repairs & maintenance
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August 2023 by Anna Matchey
They were able to get me in same day for an oil change. They were also super informative on upcoming maintenance my car will need but weren’t at all pushy about having it done right away. Definitely would return!
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August 2023 by Heather V
Finding a trustworthy mechanic is hard. Took our vehicle here because we needed an oil change and some repairs that we knew were an issue. We were given a list that went on and on and repairs that were going to cost over $6000. We wanted a second opinion, so we just had the oil change done. When we went to pick up our vehicle, it wouldn't start. Battery was dead. We NEVER had an issue before taking it here, even leaving it in the garage for days before driving it. I understand that batteries need replaced on cars, but it's not a coincidence and definitely makes me not trust this place. I won't be using them again.*EDIT* To make matters worse, the general manager texted my phone number directly to respond to my review, which I thought was very unprofessional and uncomfortable. Respond to my review on Google. Our vehicle has continued to have really weird issues that I can't see as just coincidence. Don't go here.Service: Oil change
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August 2023 by Susanna K.
Initially, service was great, an oil change. But the discounted oil change resulted in a) a new oil filter b) detection of two oil leaks c) strong recommendation for brake fluid flush, or I could lose my breaks. I went for a second opinion: the oil was brand new, I just didn't realize it was new from the dealer a month before, the air filter was brand new, and they didn't detect any oil leaks. Turns out, this location recommended almost $600 of "repairs" that I didn't need. I only have 45,000 miles on the car. This location needs looking into. I used to trust Aspen Auto Clinic, but it seems that these discounted oil change deals result in higher repair costs that are totally unnecessary. Besides this, the manager Michael was rude, didn't let me speak, and argued with me right at the start of the conversation. I cancelled the "brake fluid flush" appointment immediately. I'm glad I went for a second opinion.
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July 2023 by Milo Sowell
Took 2 hours for an oil change today and was charged ~$80.With plenty of other options in town and nearby I'd advise to take your business elsewhere.
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July 2023 by Madison Klaska
We had a minor issue with our vehicle on a road trip and these guys saved the day even with a full schedule!! They helped us out so quick and efficiently. We were in and out within 20 minutes!! I would recommend these guys all day everyday!
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July 2023 by Chance Cumberbatch
DO NOT TAKE YOUR Vehicle to this location. I brought my car in for an oil change. Was told both my Front Axle seals are leaking and need to be replaced...quoted me a price of $692. I took my car to another auto shop...they said my seals are "BONE DRY". The mechanic showed me my car while it was on the lift...and nothing, not one drop. I called Aspen Auto Clinic and complained..they had the balls to send photos of my car inspection...does anyone see any fluid at all? To me, that is criminal, flat out lied to me. I going to report this AAC to everyone and every place I find online and call the local news. How weak to charge someone 700 for a repair that is not needed. A local business trying to scam people when so many of us are struggling. I just think about all the people they scammed before me that didnt get a second opinion.
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July 2023 by steve p.
Brought 2,trucks here poor service very expensive and quality of work was poor do not recommend