-
January 2024 by Matt Khosroabadi
SCAMMERS! SCAMMERS! SCAMMERS! Don’t bring your car here. Brought the car in just to replace the starter. Without permission, they crossed the wires in my fuse box creating an artificial battery drain. The car would keep dying after I shut it down. When I brought it back they told me they couldn’t conduct an inspection and then tried to charge me to replace the battery first and then quoted me for an alternator change. Don’t let them get away with trying to ruin your car!
-
January 2024 by felisha gonzalez
This place is such a scam. Online they advertise different prices than in store and Different prices at each location? Dude In there right now is rude.They don't price match and don't return tools if it doesn't work for you. Dont go here because it's close. Go the extra minute to O'Reilys and get actual, friendly professional staff who offer quality help and great prices. Will never be go here for convenience. Didn't buy anything and went to O'Reilys, MUCH cheaper and tools are returnable! This is how you treat military? Disgusting! Just spent $141 at O'Reilys VS $300+ at this joke of a place.
-
January 2024 by Sonja Dixon
Great customer service and soo helpful definetly got what i needed
-
December 2023 by Larry Riley
Has the parts i have needed
-
December 2023 by Marisa Torres
Great people
-
November 2023 by Emily C.
They were really efficient and helpful. They installed a new battery and rear windshield wiper for our car. Highly recommend!
-
October 2023 by edgar pena
Rylan Trader is the associate who helps me from the start purchasing new battery. He is very pleasing and knowledgeable. He shows his enthusiasm from the moment I entered the store at Autozone 0847.1898 S Academy COLORado Springs ,Colorado.Thank you Rylan.
-
October 2023 by Cynthia Van
Always have what I need and if not, they order it for me. If I don't know something about my car they are more than happy to explain it to me.
-
September 2023 by Tiffany Gann
Very helpful staff. Store was clean and well organized. My only complaint is the lack of jeep parts and accessories. Kind of a bummer.
-
September 2023 by Miguel Arciniega
Purchased a battery, and during its installation by Jay, it became evident that he encountered difficulties due to a lack of familiarity with the task at hand. Regrettably, he provided an alternative battery fit rather than the precise OE fit, resulting in the smaller battery inadequately securing its position within the battery compartment. Additionally, Jay inadvertently stripped the fastening bolts securing the battery and unintentionally bent them. Furthermore, there appeared to be a deficiency in his proficiency with the tools, as he inadvertently over-tightened the bolts instead of correctly loosening them. Consequently, the process of removing the old battery consumed a considerable amount of time, nearly an hour. I don’t think I will be going back to that store. It’s not what it used to be.
-
September 2023 by Gregory Huete
Jay, Ruthie, and team helped me borrow the tools to retrieve something very important that had fallen into an inaccessible part of my rental car while traveling on a business trip. Thank you so much!
-
June 2023 by Miranda McCain
Worst autozone I’ve ever been to. The one star goes to the bilingual younger kid who was working the register. You can tell he didn’t have a lot of knowledge but still tried his best to help. As for the other employees, they did not care to be of assistance whatsoever. The lady at the front who I’m assuming is a manager or supervisor did not once try to come over and help me find what I needed. I simply needed assistance figuring out what screw would fit for my plates on my Nissan. At one point I asked if I could return the screws if they don’t fit and she told the young man “I would suggest she just try and figure out the size first” as if a return would be too inconvenient. Everyone saw me struggling going in and out of the store multiple times and NONE of the other employees offered me or the young man further assistance. I’ve been to plenty of autozones and typically the employees are very hands on and helpful if needed. Will not return and would not recommend unless you know exactly what you need to go in and out for.
-
June 2023 by Jacob Vosburg
Very help and had everything I needed. The gentleman at the cash register also informed me of a deal that location was currently having when I was purchasing an item. It allowed me to save some money I didn't know of until her told me.
-
June 2023 by Chance Huey
Lived in Colorado Springs for 9 years and have been to this Auto Zone many times. Time for a review.Went in this evening (5/27/2023) and the associate that worked with me Devonte was absolutely great. Extremely professional, eager to help/assist, and even had excellent conversation with him. The manager on on duty was also awesome. Whether you’re strolling through, a local, or come frequently, ask for Devonte. He’s the only one that has the Damian Lillard lookalike. Highly recommend!
-
June 2023 by Harry Campbell
They did nit have what I was looking for but seemed well managed and customer focused. I will return
