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February 2024 by Barb
The food i was served was only half the amt a serving appears to be in the pictures. My potatoes were dry, and for the price I expected a little more. I am not impressed with any part of the dish.
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August 2023 by Kim Heath
Employee was nice, rootbeer floats were great. Building is very overdue for a remodel. Seats were torn, missing light bulbs in fixtures and bathroom was terrible. Will not go back to this location.
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February 2023 by Richard Cahill
My wife ordered a hamburger and I ordered one of their famous chili dogs, all went well and we waited for our order. She brought our order to the counter and asked if there was anything else, I said ketchup please which she gave us. Then she turned and walked away. I said Miss, she came back and said yes, I said we didn't get our receipt. On the wall is a big sign saying if you do not receive your receipt your meal is free. She mumbled something under her breath and went into the kitchen. A couple minutes later she and the manager came out, the manager went over to the receipt machine tore it out came over to the counter and threw it on the counter. She said to me you didn't go away and come back so you don't qualify for the free meal, turned around and went back in the kitchen. I looked around for the rules of the free meal and all it said was no receipt, free meal. I thought from the beginning this waitress was new and had no intentions of asking for the free meal but letting her know she had made a mistake and be more careful in the future. This manager either had a bad day or needs retraining. Also don't try to contact the home office because they will not respond. I think it's time for undercover Boss to take a trip. PS the chili dog was smothered with chili I could have used gloves to handle it.
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January 2023 by sandra mckown
Went through the drive through on a Thursday at 4:30 Was told only they did not have small kid drinks. ( you have to buy a kids meal for this, but that was not explained) Got fries, and ordered a half n half sweet tea, was told that they don't have sweet tea, and no sugar. Wasn't told of the other options, and we didn't get a good look at the menu, ( with 3 kids after school, we wanted to get our stuff and get home!) One of the most disagreeable people I've ever met, took our order and brought it out, shoved it in my friend's hands, nothing but turn on heel and walk in. I called two times, hung up on after letting it ring and ring, they said nothing but hung up. Second time, I did get through, only to be put on hold, for 8 minutes. This store is local owned, they're difficult to reach and do not like to answer any questions or deal with poor service and the people that call them on it. The fries aren't worth their price or attitude. Sad.
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January 2023 by Bill Romansky
45° in the dining area, I had to raise my voice to get service.
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December 2022 by Scott Dryer
Workers standing around inside the building but wouldn't take order at drive through. Pulled up to drive through window and 2 employees ran out of site! Stay away!!
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November 2022 by Robert Morris
I enjoy having a shake from A&W and sometimes get some chicken. They are always very friendly and quick to make my order.
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October 2022 by Donald Gustafson
Not a good experience, my food was old and dried up before i got it. The service was great but the food was not.
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September 2022 by Kassandra Justice
I asked the lady if they made the root beer here in store. She said I dont know what your talking about it comes from the fountain. She was very rude the entire time. Will not be going back!Her name is Sarah.
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July 2022 by Sara Small
After waiting for 15 minutes for our food it was all cold still when we got it. Cheese wasn’t even melted. Very disappointed in the service and quality of the food.
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May 2022 by Keven Morse
Probably not coming back. Chicken strips were literally floating in oil in the container. Should've taken a picture.Root beer was good, as usual at an A&W.
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May 2022 by Ellen L
They have a big drive-through window sign that says “if you don’t get your receipt, your meal is free” we did not receive a receipt from the person that brought our food out and she told us “we did and it was placed in our bag” …we checked our bags there was no receipt she said “ok I’ll go print you one” and did NOT refund our meal. So FALSE advertising. I don’t usually leave bad reviews but lying to your customers is rough. Not to mention we had to wait 15 mins for our food and the lady who ran out the food forgot one of our drinks.
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May 2022 by Sports Center
Everything I had from here was fantastic!
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December 2021 by Sarah Martin
Came here hoping to be able to order some food in store to go like the pre covid days. Turns out lobby is closed and has been for many months. Even though google says it is open it lies. Same with the store itself doors are locked with no indication of why. Thankfully there is an in and out next door that i can walk into and get my food to go.And in the time i was sitting in the parking lot writing this review at least 4 other groups of people also went to in and out because of the lack of being able to enter the lobby
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December 2021 by Rick Wilson
If you're going to have a combined store you should have better numbers. I shouldn't order a burger and get chicken that tastes like garbage. Doesn't help that nothing got said back and I choose not to eat while I drive.