-
March 2024 by Stanley White
The service tech came earlier than promised. He took care of the problem. I asked him if he could give us senior discount cause we are on a fixed income. He said that he would see what he could do, but he didn't do anything to help us. I feel that a 285.00 bill for work that took less than 1 hour is extremely to much. With that, i will not use your company again.2
-
February 2024 by Samantha Belveal
Rick from B & L was fantastic! He came out as soon as he could to help with our busted water heater. I appreciate the upfront pricing including best and worst case scenarios of what we would have to pay. He was so polite and took his time to make sure it was done correctly the first time. I can’t say enough positive things about this company! If you’re looking for a trustworthy , honest company; choose B & L.
-
February 2024 by Louis S
DO NOT USE THIS UNETHICAL BUSINESS!!Would have given no stars. Installed an unneeded valve which generally costs about $20 dollars and charged $182.70. Wasn't even supposed to work on water line, just drain pipe. A $2 brass cap was all that was needed. Tried talking to owner twice, but given the run around by receptionist. After reading your answer, I tried talking with office to resolve problem. My wife has no idea about plumbing. She was told no hot water without valve. So she said install it. Could have just installed cap on existing valve. Either way the company charged an inordinate amount for a $20 part and about 5 minutes to install. It was 2 nuts. Just an unethical way to rip off customer. Can't get a chance to talk to owner.
-
February 2024 by Linda Correa
I highly recommend Rick at B&L Plumbing. He replaced our water heater in record time and has been very helpful among other plumbing issues.
-
February 2024 by Trevor McDaniel
I left a message after calling their after hours number. It was on a Saturday morning when I called. They never called me back, so I went with a different company. Their loss, my money went to Roto Rooter ?♂️Do better next time
-
February 2024 by Teri Rose
Kevin was punctual, knowledgeable efficient, polite, respectful and addressed the situation. He had the entire situation dealt with very quickly without a disruption to my day; and left the work site very clean, both of which have not been my experience with other contractors.The new toilet that he installed works great, and my family’s upset about having a plumbing problem are completely resolved.
-
February 2024 by Kristin Lobotzke
On time. CameOut in snow storm! Quickly replaced our broken valve under sink.
-
February 2024 by Julie Francis
Chase was kind knowledgeable . He fixed everything in less then an hour!
-
February 2024 by Martha Friedrich
Rick was great. He accessed the issue and was able to fix it quickly. The price was very reasonable especially for a Saturday. We highly recommend B&L.
-
February 2024 by Levi Payne
Friendly, pretty efficient. Fixed our issue.
-
February 2024 by Proscanx
I’ve used B&L plumbing for years and have never had a bad experience with them. Of course every time I call them I have a huge lump in my throat of what the damage/cost could be especially involving water. Every time they go over what could be the worst case scenario and obviously the best case. They have never over sold an issue nor have they subsequently tried to up sale services. They go everything thoroughly and make you feel as if you’re in control of the decision. Kevin, who’s worked on a few issues I’ve had, is amazing. He’s knowledgeable, attentive, and absolutely thorough.
-
February 2024 by Jonathan DeLong
Clogged sink, master bath. Identified the cause, shared wit me, and gave me an estimate immediately, and then fixed the problem. That’s the way I want to do business.That’s why I called B&L.. they’ve always been responsive and taken care of my needs right away.
-
February 2024 by J Najar
First of all the quoting process was a breeze and very professional and friendly. B&L has the ability to attract some of the best and nicest people in their industry. From the office staff to the file people as well. We took on a basement build project. Our first challenge is all the bathroom plumbing was in the wrong place for our design. B&L took the design a relocated the drain system and reclaimed the slab. They did a great job of this and at a very fair price. Once framed and roughed in. We had some other challenges in that some of the cabinets required that some of the rough-ins needed to be moved. Without hesitation the came out and moved those. At every step they were so accommodating that it was a pleasure to work with them and compelled me to give them a 5 star review.
-
January 2024 by Yasmin S
Amazing experience, nice friendly service
-
January 2024 by Nick Walton
So glad we were lucky they had an opening same day when everything was stopped up. They came out and got us flowing again with no issues. Definitely recommend and will use again.
