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November 2023 by Ashley Peters
Ray and MJ are so incredible. I was a first time customer and they welcomed me and really helped me in a fast manner. I would recommend this shop to anybody. Thank you both and thank you to the techs as well getting the job done! Awesome service here. 10/10 recommend to anybody
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November 2023 by Trent Fry
I was in the store not even a week ago on 10/30 To get tires on my car. I found a Tire at U pull and pay that was in great shape had a decent rim on it as well. And after I got my car back they gave me a full size spare but they took the tire off the rim it was on and put just the tire in my car. I can’t put that on my car. So I either want my rim back or my tires discounted. Because they took my rim.
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October 2023 by Chantal Hönig
On my way this morning I drove into something and my tire started losing air in seconds luckily I was close to Best West. I was one of the first ones at 7.30 am I had my 2 years old child with me and basically was stuck. Paul was so helpful and got me in right away I waited not even one hr and my tire was fixed.. I would give them a 10 star rating if I could! If u have any issue with your car I would definitely recommend you to go there. The whole team is super friendly and not trying to sell u other things than u need.. with this being said I will definitely be back for any service ?
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October 2023 by Laura Wiley
I was told that if I scheduled an appt for an oil change, they could get me in right away. So I did that instead of waiting 2-3 hours for a walk-in. I got to my appt at 11:00am. I sat in the waiting area for 45 minutes. I walked outside to get some fresh air and my car was still sitting there. Waste of time... so I asked for my keys and went somewhere else to get it done.
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October 2023 by Christopher B.
Should your vehicle be equipped with Original Equipment Manufacturer (OEM) components, you may consider utilizing the services of this establishment, albeit with a degree of caution. However, if your vehicle incorporates any aftermarket parts, I would strongly advise against entrusting your vehicle to them.I had recently installed new TXX outer tie rods on my vehicle and sought the alignment services of Best West. Regrettably, the outcome was less than satisfactory with my outer tie rods sustaining damage during the process. Despite the clear sequence of events, the establishment declined to acknowledge any responsibility for the damage incurred. The manager, MJ, asserted that his team was not culpable. However, it is worth noting that Best West was the last service provider to handle my vehicle.Subsequent to their service, my vehicle now exhibits additional components - dangling earrings - that are not standard with the TXX outer tie rods. The original design includes an easy-to-use snap cotter pin specific to the TXX brand, not generic cotter pins one might acquire from an AutoZone outlet. This raises questions about whether these anomalies are a deliberate attempt by the "mechanics" to generate additional business or simply a reflection of their incompetence.
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September 2023 by Kristina Walker
9/7/2023 UPDATE: Got a response from the owner that they close at 5:30pm and that's why they couldn't help me. Perhaps you should update your Google page and your front door times! I checked before I came over and when I got to the store. BOTH say 6pm. ?9/6/23: I came out from work at a nearby elementary school at 5:30pm to discover my tire was low. Immediately headed over to Best West tire to see if they could check it, fill it, something (because i had actually heard decent things about them). I walked in and was told (at 5:36 when they close at 6) that they were closed. Explained that my tire was going flat and the guy behind the counter says "sorry, can't do anything". Real great service guys. ?
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August 2023 by Michele Morrow
I received an oil change from Best West Tire today. The scheduling was easy, drop-off was hassle free, and I waited less than 30 minutes. Best West Tire has great customer service from all the mechanics and front line staff, fast execution, and they are reliable. I have been getting me vehicles serviced through Best West Tire since 2004 and have been extremely happy with the service they provide. If you want affordable prices and friendly customer interaction, I would recommend Best West Tire....you will not be disappointed!
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August 2023 by Ashley Lohman
MJ and the whole team have been incredible. They get me in very quickly and price wise, are always very reasonable. I've been going to them for years and they truly make you feel at ease with everything.
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August 2023 by Jada Campbell
Best West Tires on south academy is the place you need to go whenever you’re having issues with your vehicle. I live 30 minutes away and it is always worth it. MJ is an amazing guy. When my grandpa was alive he always brought his cars here and I see why. MJ is efficient, caring, and honestly is very good at what he does. It’s extremes rare to find a mechanic that cares about his customers like he does. Your team is amazing. Thank you for all you do. ??
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July 2023 by kate knauss
Awesome place to get your tire needs handled. Very quick and friendly service, went in with a wobble and they helped me with a goofed up rim and got them swapped around to fix the issue. Will definitely be coming back to get my new rims installed.
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June 2023 by Jaitlyn Johnson
I had to call the shop because after 3 other shops and tries I needed help. I had the tire and the rim to fix my car just not the tools. MJ was nice enough to me to allow me to get it out together and back on my car no charge. The experience was very very beneficial to myself and my soon to be family. My girl friend is 22 weeks pregnant and I appreciate the ability to continue to make it to work when I was down on my luck and going through hard times.
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June 2023 by Jessica Warren
These folks are awesome! I've been a customer with them for years, and have never had a bad experience. Kind, courteous, prompt, thorough and fairly priced. Thanks, Best West!
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June 2023 by Corey Kennedy (ck.5)
MJ and Adam were on point when I needed a tire put on. Immediately when I walked into the store I was greeted and helped right away by the advisors. The tech started right away on the tire as he/she knew I was in a hurry to get back on the road. They didn’t rush to get me out as they wanted to make sure everything was properly torqued but did so in a timely manner. A plus service!
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June 2023 by Rocco Nestola
I have been going there for all my automotive services for years from simple oil change to big fixes and always have great service and good prices. From the welcoming person to the mechanics . Thanks very appreciative of you .
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June 2023 by Robin Vallier
I’ve been using Best West Tire and Service for a few years now. I like them enough to keep going back. They have treated me right where others probably would try to take advantage of a single woman!