BIG Insurance Group is a full-service insurance broker that helps make insurance fast, simple, stress-free, and easy to understand. They offer a wide range of insurance products, including home, auto, umbrella, life, and business insurance. Locally owned and operated in Colorado Springs, CO, the team at BIG Insurance Group aims to treat clients like they would want to be treated, with the goal of making them feel like a "BIG deal." The company has years of insurance experience and can help clients prepare for the unknown, covering risks such as fire, flood, hail, theft, jewelry, and guns. They can access many different insurance products to ensure clients get the right coverage for their needs. Krysti Shook, a standout agent, is known for her attention to detail, meeting deadlines, and addressing customer concerns with outstanding customer service. Clients praise the friendly, knowledgeable, and courteous agents at BIG Insurance Group, who work hard to provide great coverage at a great premium. The team's responsiveness and dedication to customer service have earned them high recommendations from satisfied clients.
Krysti and her staff have been amazing to work with not only with my car insurance but my umbrella policy and home owner coverage!!
February 2026
I’m so happy I found BIG. Spectacular service, answered all my (many) questions, tailored a policy to my needs, and helped me out than I expected with both home and auto. I’m very impressed. It’s the personal touch that did it for me. I heartily recommend to anyone looking for a new insurance policy.
February 2026
Absolutely wonderful to work with thank you for the great service!!!!