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January 2024 by Tylor S.
Cameron is the man! Needed a shock for a spare while one is being rebuilt and he was able to get me one when the other guys said no. Ask for Cameron!
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November 2023 by Antonio Nunez-Perez
Matt (Owner) is 100% customer service centered individual. The entire team here and himself always strive to achieve 100% customer satisfaction. I’ve recently had an issue with a cracked rim on my new vehicle from the dealer resulting in psi stoppage daily, and I’d stop by everyday and the team would top off the tire to ensure I was road ready! They also do free brake inspections as well that can be walk-in or by schedule basis. Highly recommend this shop to anyone looking for a shop close to home!
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November 2023 by Marc Jordan
I haven’t been to this location before. They are newer at Marksheffel and Woodmen Road. I have visited other Big O locations in the past but the staff and this location was truly amazing. From confirming my appointment to providing status updates they were the friendliest representatives I have dealt with in several years. They were very professional and explained what my vehicle needed and what it didn’t. They fixed my vehicle and had it ready within a couple of hours. At no point did it feel like I was dealing with someone who was “just doing his or her job”. The team here was excellent to work with and I highly recommend them if your vehicle needs service.
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October 2023 by Heather S.
I stopped by this morning, just needing air in my tires due to the cold weather. Gustavo came out right away and took care of that for me. He also fixed my sensors because I noticed as he was airing up the tires, they were out of order. It was only a few minutes of his time, but it truly meant a lot. The gentleman at the front desk was also very friendly when I initially came in. Awesome staff, great service.
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October 2023 by Mike and Lori Lewis
Went here today for an oil change and overall pretty good experience. They told me it would take an hour or 90 minutes. They got the oil change done in 45 minutes so I thought good to go let’s get out of here. My service person says they still have to do the tire rotation and alignment check -ok. I had just had the alignment done so I told them I didn’t need that but it took them 45 more minutes to rotate the tires. It was included in the oil change price was great. It took 45 extra minutes was a bummer.
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September 2023 by Hope Morales-Roth
My favorite location to go for oil change, tire, and car needs! Matt and Andy show awesome customer service and do quick work! Definitely recommend them if you’re in a hurry to get something done for a great price!
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September 2023 by Stephanie Vargas
Hands down A-M-A-Z-I-N-G! Jess and Andy were both rockstars, this morning. They were able to fix my tire and send me off to work, safely. Fantastic customer service! This Big O Tires location is great!
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September 2023 by Steven “drowzze” Cardenas
I had an incredible experience here at big o tires off woodmen drive! Matthew helped me with no hesitation at all. From the place being clean to smelling brand new and how the workers welcome you in. Feels like a little family. Highly recommend coming here for any car needs. 10/10 these guys are the best. Thanks again Matthew for your hard work!
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September 2023 by Brandi Nunez
This Big O has been amazing. Crazy situation, work Equipment fell out of a truck and took out 2 of my tires. Tires, rims plus more had to be replaced and fixed. Matt and his team were awesome. They Went above and beyond to get my vehicle on the road. Customer service and communication were amazing. If I can give them 10 stars I would! My vehicle is looking better than before! ?✨
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September 2023 by Steve Dunlap
My wife stopped in to price new tires for our truck. Matthew helped her find the tires she needed. This is the first time we ever had tires picked out, installed, and on the road in record time. Great prices, incredible service! Great job, Matthew, and your awesome team! You have our business for now on. Thanks!
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September 2023 by Lea Ivanoff
Really great shop. Got me in last minute and was able to fix all of my issues! The waiting area was very clean and they offered all different types of beverages and snacks. Matt and Steven both were very informative, professional, and social. Highly recommend!
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August 2023 by Chrissy Batzel
Matt is the absolute best! I came in nervous u sure of immediate help, but, Matt was attentive to my situation from the start and took immediate steps and extremely helpful! I came in with a bad battery, about to leave for a trip in two hours. Matt went above and beyond, to ensure I was taken care of right away! So pleased with the friendly service and had me out the door with plenty of time left! Thank you,Matt for outstanding Big O service !
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July 2023 by Amy B.
The team here is outstanding! We brought in our daughter's car to be looked at. Her car was leaking oil. They figured out why and that it was actually from a bad oil change from another shop. The other shop cross threaded the oil-pan plug and destroyed the oil pan. This shop fixed it, but also called the other shop to get them to pay for the repairs. They completely went out of their way to get her car repaired and to have the other shop pay for the repairs. They didn't have to go to bat for us, but they did!! We have brought our other cars here and will continue to do so! Thank you so much!
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June 2023 by Bohao Li
Andy did a great job helping me got one of my tires repaired, it took less than 1 hour from check-in to finish. Quality service!
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June 2023 by Brandon Evers
I went in today to get my brakes and rotors changed! I was greeted right away when walking in by Reno who was so nice and helpful and pointed me in the right direction with what needed to be fixed with my car. Matt was also super good at communicating what needed to be fixed and got it done in a timely manner. Not to mention how clean the inside of the shop was and how much of a pleasant experience it was to be there.
