-
December 2023 by Ky O.
Service, selection, value & customer service are the most important to me to continue shopping as frequently at the Big R in Fountain Colorado. I have shopped at this location for the last 10 plus years. I have not ever been disappointed with the service provided even on the most demanding of my days. All of the employees have gone above and beyond to meet my needs and requirements each and every time I shop which is weekly if not twice a week. I have gotten to be able to greet each employee by their first name. Not a single one has ever been unpleasant, rude, or dismissive of me. I find the selection to be better than most box stores. The prices are commensurate with other stores in this niche when it comes to feed, western wear or work clothing, hardware or sporting goods. The variety meets with my approval all year round. Even special orders are delivered within reasonable time frames and pricing. I just cannot say enough when it comes to the Big R store and its emlpoyees in Fountain Colorado. A five star shopping experience!
-
October 2023 by Ron Erin Sandvik
This is the absolute worst Big R in the state. The manager and most of the employees are absolute trash, incompetent doofuses. Always out of stock. No clue what's happening and too busy playing grabass or just generally unwilling to work. I'll NEVER be in that store again. Complete trash. They should have just reopened the old Alco store that was there
-
October 2023 by danielle williams
This place has turned into a joke. They are never stocked up. Even on basic feeds. Their prices are never correct. I found a product for 26. It rang up to 39. The manager on duty an older guy working Tuesday night said he couldn’t do anything but give me a small discount. No. It wasn’t my fault you guys can’t get your prices right. The new manager seems like he just doesn’t care. It used to be so well stocked with amazing managers. Now there are new ones all of a sudden. Since the store manager Mike has left this place has gone downhill drastically. It is a shame that no one in management cares. Nothing stocked up, rude managers, some regular products gone. The employees seem so unhappy nowadays. And it all goes up to get the right management to actually care about the employees. It used to be a good place to go. What a shame how far downhill out has gone since Mike has left. Or even the girl manager Julia. Fix your store. Fix your managers. No wonder you only see a couple familiar faces.
-
October 2023 by Debi Sears
Super fun store with great bargains and customer service!
-
August 2023 by Linea Wigginton
My review is mostly of the workers at Big R. Twice I have been there are around the same time of day, 6pm. Yesterday I went in and had the same experience as my previous visit. All of the workers were congregated around the cash registers talking. Any time we asked for assistance with the fitting room or asking where something was, they would act like they were being inconvenienced. Some would roll their eyes or not even acknowledge my husband and I. We stood at the gun case and then later at the register for quite a while before any of the associates asked if we needed anything. Even the managers were rude and unfriendly. This made our experience at Big R very uncomfortable. We are just going to Bass Pro or Scheels from now on.
-
July 2023 by Holly Gomez
I love the staff here! They are always knowledgeable and willing to help you out in finding what you need and recommend products and items to meet your needs. We are new to chickens, and we recently bought a trailer to pull behind our truck. They were awesome at helping us figure out what was wrong with the wiring of the trailer and guiding us with the chickens. They've recommended food and water dishes, bedding, and supplements and helped me decide when to upgrade from chick to chicken feed. I've researched on my own, of course, but asking these experienced folks their opinion is invaluable.
-
July 2023 by Mary Wunsch Greer
Friendly staff always willing to help! Able to find all I need to take care of my horse! And a nice selection of both men and women's clothing to fit the lifestyle!
-
July 2023 by Vladimir Lundquist
Realy fun just seeing what all they have wish the gun selection was little bigger and fun products( need more clips) but no worries still good place to get tools and supplies for animals and farms stuff.
-
July 2023 by Felix L Lopez
Great place knowledgeable employees very good prices and animal can come my favorite place
-
July 2023 by Elwin J.
I'm not going to rate Big R some stores are better than others. My problem is your recent flyer for your sale July 20th through July 24th 2023. Your add only has prices on a very few items. The rest is 20% off 10% off 25% off. I personally would like to see the price. I'm not going to make a trip to Big R for a sale if I don't know the sale price. In my opinion whomever designed this flyer needs to go back to school.
-
April 2023 by Kylie Kindall
Normally always have my bunny feed I'm looking for. A great selection, prices are getting high though for animal feed :/
-
April 2023 by Lee Derieux
Went in to try on a few pistols. Rob was outstanding, he listened, offered suggestions, and did not rush us or try to hard sell us. My singlularly best shopping experience of 2023.
-
March 2023 by Danyale McGlory
Three stars just for the staff, they were great. Management keeps it from getting the 5 stars it deserves. We needed assistance with some boots, that we would have purchased. As well as other customers that were waiting. The manager was notified that customers were waiting. To which he told staff that he was on the phone and "didn't know how long he'd be". Quite an inconvenience to customers, who need assistance that staff can't handle. It's one thing to be "stuck" on the phone but another to choose to stay on a call with a vendor that you work with knowing you have paying customers waiting.
-
January 2023 by Millie Masterson
We love going to this store. It's our staple for snacks and supplies for when we're about to head out fishing. How can you not love a dog friendly place?The bulk dog snack bin is my and my puppers favorite.Also the gentleman that typically works the counter for fishing licenses is an absolute gem! I adore him and appreciate the amazing service he provides whenever we renew our licenses.Thank you sir!
-
December 2022 by Dr. Handpump's TV Time
The people are nice and the selection is good. They like selling quality where they can it seems.The prices are good value for money. I use quite a few products from them as they are near us. Highly recommend.
