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January 2024 by Dani Montgomery
Aaron is the gentleman I do business with most of the time. He's very kind and professional and always takes care of the customer. I've come to see him more than once, and each time I walk into the shop, he or a member of the staff greets me with respect and care. Him and his team are fantastic! Highly recommend coming to this location for brakes/inspections! I will definitely be back.
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January 2024 by Victor Varisto
Our BMW X2 needed a front brake change, new rotors, and braking sensor wire. JD didn’t try to upsell at all, quite opposite, he offered us the more affordable option with the pros and cons. JD reassured us and told us that it’ll run just perfect and the lifetime guarantee will save us some money in the future. They definitely maintained consistent contact and made sure we were aware of what was going on. Overall, great experience and would recommend anyone to get their work done here.
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January 2024 by Allison B (AllisonB)
I had a great experience with both Aaron and Grant! I came in for an oil change and scheduled an appointment online. They got my car right in at the appointment time. They were helpful and considerate of my situation and didn’t push any additional repairs and finished the job in a timely manner. I will definitely be back for my next oil change and other services I may need!
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January 2024 by Sherry Greene
This is Sherry, Greene and I would just like to say my appointment time was right on time I did not have to wait. Ella is a wonderful she helped me out with my braids. My alignment, and she explains every each cost of each piece or item that was placed in my car. She was wonderful. The team was a wonderful. I’m glad you guys had a nice team. I was not there for a long time, it was a pleasant visit. Thank you.
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January 2024 by Marilyn Conn
Recently I took my car to Brakes Plus on Austin Bluffs, Colorado Springs to get an estimate on work that possibly might have to be done and also to get an oil change. Grant and Aaron were the 2 people who took care of my car.They were very professional and explained everything about what they found and the cost. They are both excellent examples of great customer service. For me, they and the service department are carrying on the excellent service I have received at this Brakes Plus location for the last 20 plus years, and it is why my current, 2004 Toyota Camry is in such good condition.You are fortunate to have Grant and Aaron, and the service people who work there representing, and sending out to all of Brakes Plus customers that this company really cares about doing quality/honest work, and providing outstanding customer service.Thank you
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January 2024 by Alex Jouney
Huge thanks to Aaron and to Brakes Plus. The whole staff, but especially Aaron has been very helpful to me in resolving some issues with our vehicle and working with us on the price. Truthfully grateful to have this shop be our local spot for fixes and maintenance! Five stars is an understatement!
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January 2024 by Ryan Hunter
Very reasonable and very helpful. I had to replace a couple of headlights in my truck. They preformed the installation quickly and efficiently. I would absolutely recommend this place for any simple automotive tasks!
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December 2023 by David Clap
Very friendly, professional and honest, especially the manager. I took my car in the other day because I was having brake line issues with air or something. They did a complete flush and got the air out but told me it had to be something electrical messing with the brake line as well. They didn't charge me for the work and recommended I go to the dealership to get the AB system or electrical issue looked at. They did get all of the air out and improve my brakes mechanically. Now I just need to find out what's going on with the system. I appreciate the honesty and surprised I wasn't charged for man hrs. Thanks guys!
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December 2023 by dee nedder
I was recommended by my mechanic who moved out of state to go to this Brakes Plus, and I'm so glad I did. Grant and his crew are amazing. They took care of both my cars in a timely fashion and reasonable pricing. I highly recommend this crew to take care of your car!
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November 2023 by Larry Hudson
These guys went way over and above to take care of my truck. 10 points for customer service! They stayed over time to get me back on the road to Pueblo. I've delt with brakes plus for years; Grant and the guys are the best.
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November 2023 by Rayne Haven
The lovely girl named Arella did amazing work. Super nice great personality and very patient when explaining things 10/10 I'd give more stars if i could. Highly recommend!!!
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November 2023 by Alexis Tisby
Amazing service! The manager Grant was amazing he truly knows how to make his customers feel comfortable and he didn’t try to swindle me into getting something I didn’t need. I am not car savvy at all and my being woman he didn’t try taking advantage of my lack of know how. This is my first time in this place and I can say I would recommend this place for whatever you need. My first experience here was not bad at all. I’m truly happy that I chose this Brakes Plus to help me out. They kept me informed on everything they were doing and this is the only place I know of if you wanna look to see what they’re doing they will let you go back there and look!!!! But yes this place amazing!!! Again huge thank you to Grant and his team for helping me out!!!
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November 2023 by Joyce Prunty
I've been driving around my Bronco for months with a squealing sound on the brakes (but only in reverse). The dealership and other places want to charge $180 just for diagnostics, so I've tolerated the sound as long as I could. My mom actually recommend BP to me, and Ella was able to get me in right away. They don't charge to check it out and it turns out it's a known manufacturer's issue that just posted this month! She recommended we check with the dealership now that it's a known issue, so if I can get that repaired at no cost, I should take advantage of it!Additionally, my driver side wiper has not been spraying fluids even though it's full. Again, everyone wants to charge your mama's pearls for diagnostics. Ella even had a feeling it was just a disconnected hose and it was!This was the most amazing experience I've had at a car shop and I told her I'll absolutely be back and referring others. Thank you Brakes Plus for still knowing what customer service and care are and I truly appreciate your team!Services: Auto windshield repair
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November 2023 by Lissette Irizarry
Grant was a dream to work with!! I only came in to get a quote on my brakes and not only did he fulfill my wish, but he also gave me options and some knowledge to take away with me too! I asked for a small favor of helping me put my front license plate on and he was so polite when he agreed. He really made the place feel welcoming and I think I will be coming back for servicing in the near future :]
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October 2023 by Alondra Diaz
Love these guys. Super helpful, caring, great customer service. Honestly I don’t want to change who works on my car. These people make sure that they find out what’s wrong and they try and fix it no matter what. I’ve been in great hands with these people. Very understanding.
