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November 2023 by Robert VanCleave
K.T. was exceptional. He got my Jeep in and out in a very short period of time. I didn't have an appointment but he was able to work me in. Just an oil and filter change but the service was top notch and the price was reasonable. Bob
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November 2023 by Michael Orawiec
I have been bringing all my vehicles here for the past 8 years. KT and the crew have been nothing short of outstanding. They always make time for me and have ofren stayed late to get things done as promised. They are courteous, friendly and provide top notch service. When Toyota couldn't correctly fix our vans brakes, KT And crew did. They are outstanding and standy by their work.
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November 2023 by Michaele Daneker
Highly recommend Brakes Plus! I had new wheel and tires installed a Discount Tires who then drove my car to Brakes Plus for an alignment. K.T. called me when the car arrived and kept me informed throughout the process. Great customer service. Car drives great.
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November 2023 by Susan Higgins
We have been going to this location for years and will continue to do so even though a new Brakes Plus has opened closer to where we live. They consistently provide outstanding and reliable service. On the rare occasions when there is a glitch, they kae it right. KT is awesome, as is Abby!
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November 2023 by Beverly Watson
I will always go here for brakes. They reminded me I qualified for a coupon that I had totally forgot about. Great that they track my services! Abby and Jordan were both terrific. Thanks!
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November 2023 by Candi Septembre
I have been using this location for several years and have always received excellent service. The staff treats each customer with respect & clearly explains the services they are providing. When finished they review what they have done. I started using this location after multiple bad service experiences at Toyota with my older Lexus SUV. Whatever the problem or just regular maintenance I now go to this location first. I trust their service and highly recommend them. Now I have a newer Lexus SUV they are still my go to shop for anything I need. Thanks Jordan, Emily, Matt & the whole team. Keep up the great work.Services: Transmission
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October 2023 by Ashley Davis
I could not ask for a better customer experience than what I received from Mike! Due to a family emergency, I had to travel back to Colorado with little notice. After driving nearly 1300 miles, my car was due for service. They were able to squeeze me in as a walk in and quickly yet thoroughly got my car ready to head back home. During such a hardship in life, I’m glad my car was in good hands and the folks here were so kind! Definitely will return for service again when I’m in Colorado.Services: General repairs & maintenance
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October 2023 by Samantha Schoch
We moved here earlier this year and have had several normal maintenance repairs on our car and they have done a fantastic job. Everyone is so kind, explains everything very well and will even bring you back into the bay to show you an issue. I've never taken my car somewher3 as thoughtful and wonderful. Car maintenance suck but brakes plus definitely makes it better!
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September 2023 by Zachary Billick
Been coming to this place for years. Never disappoints. KT is the best up front, but today I dealt with Brian mostly who is very pleasant, professional and knowledgeable. I went in for an oil change and found out my left and right wheel bearings needed to be replaced. Jordan (the mechanic) went above and beyond and did such a great job. Can’t recommend this place enough. Great service, affordable prices and amazing work. Definitely ask for anyone mentioned above and your in good handsService: Wheel alignment
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September 2023 by Tacarra Poling
The last few times I have been here have been horrendous. I have been going to this location for over 7 years and I am completely done. We had a miss diagnosis for an alternator, they said it was just the belts. Then found their tools left under the hood. This most recent time we had the rear brakes replaced, and the bake plate is so bent it popped the tire and the lock was never put in place. When I explained this their solution was for me to DRIVE my vehicle back to their location which I refused to do, so the "accommodated" to have it towed and refused to send a technician to come and fix it, and said the back caliper locked up, and that sometimes that "just happens" and never fixed the problem that I told them originally. When I called again I refused to have it towed again and requested a technician to come out again which Emily the manager refused again. Now we are without a vehicle yet again due to their negligence. I called the corporate office and have yet to hear back from them. Also, when we had to remove my tire found that our spine key for the lugnut was not in the glove box where we had left it, and spent $40 to get a replacement.
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September 2023 by Sidronio Rodriguez
Brakes plus on Woodman is awesome. The friendly and professional staff doing everything to make sure your vehicle is in good working condition. Brain was professional and made sure I was aware of thing that needed to get done with a quotes and options. Keep up the great work guys. Thank you!!
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September 2023 by Scott Zelle
This is a very honest business. The service manager, Jordan, always does an excellent job educating me on my maintenance options, without any pressure or up selling. Prices are also reasonable.
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August 2023 by Joseph Camerer
Absolutely love this shop! Their techs are very knowledgeable. Their advisors do their best to explain the issue and show you the problem. Definitely a better price than the dealer. They took care of the brakes and alignment on my Chevy Spark and next I’ll be bringing in my Dakota for new shocks and maintenance next!Services: Auto brake replacement
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July 2023 by Haley Sanders
Came to get a regular oil change and check up on my Ford truck and was helped by Matt at this location. He was very knowledgeable and professional. He took the time to help me understand what I needed and didn’t pressure me into getting unnecessary things done. I would come back again to get service done by him at this location.
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July 2023 by Joshua Holt
By far my worst decision after my accident was taking my car through here. Highly suggest that you go elsewhere! Have had 10+ trips with my car and going back and fourth. Have had thousands of free work done to fix previous screw ups, but they rarely fixed the issue which in turn messed more things up and previous work done. Which lead into the vicious cycle of back and fourth. This shop is ran by a bunch of people with the knowledge workmanship etc of a highschool student. They’ve almost caused me to get into an accident a few times because parts randomly stopped working, it didn’t work or may have barley work in the first place. Not even a month after spending 4K+ I was back in because they didn’t find issues. Which lead into me coming back 3-5 times because another part was broken and kept making noises. When bringing it back for the same issue it took many go arounds to get it fixed. Parts were breaking a week, month, and at most 3 months before issues. Had to dish out thousands for tests and diagnostics through other stores because I can never get a good go around with this store. Absolute disappointment with this location. Staff were nice and respectful understand but didn’t have a clue with that they were doing apparently. Bolts in subframes were left out, things weren’t fully secured, things weren’t installed properly.