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January 2024 by Cory Johnston
I had such a good experience buying some Dansko's here. I had been wearing the wrong size for years and the staff here helped me get into the right fit. I couldn't have asked for a better experience.
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September 2023 by Elias
Dan was very kind and helpful. Thank you Brown’s for my nice colorful smartwool socks and shoes.
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June 2023 by Kin D
Always friendly service and nearly always have what I want or need. Pricey shoes (prices set by manufacturers) but they're what you need if you want comfortable and supportive shoes to relieve any foot pain.
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May 2023 by Sommer Adams
This is the best shoe store. I’ve never received the help that they offered at another store before. I have a neuromuscular disease that makes it incredibly hard to find shoes i can wear. They were able to find me a shoe right away and even built me a special wedge insert. Such wonderful service. I will definitely be back.
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May 2023 by Caleb Rose
I had a great shopping experience. Isaac was professional, efficient, and friendly.
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January 2023 by Gabrielle B.
I was having a hard time finding a specific pair or hoka running shoes. I tried all the main running stores in town and they didn't have the right color. I almost gave up when I passed by Brown's and decided to go in. Dan helped me find exactly what I was looking for and even gave me a little coupon. There is a great selection of shoes here from boots to athletic wear and everything in between. Great deals too!
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November 2022 by Suzie McKerlie
The best shoe store in the Springs, great selection of quality shoes & boots. The guys that work there couldn't be more helpful. They are friendly, dependable and knowledgeable. I will definitely return.
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October 2022 by Brittany Bowcutt
Back in 2017 I went it to buy a pair of work shoes. When I got to the register I asked the cashier if they offered a military discount. An older lady quickly and indignantly ran up, crossed her arms, raised her eyebrow, and sternly said, “NO.” I never ever expect a military discount but always check to see if they are available, because if I had a coupon for something I was going to buy anyways, why wouldn’t I use it? Anyways, it’s been 5 years and it still doesn’t sit right with me. She could have kindly said, “no we don’t offer one here.” I still bought the shoes but I wish I wouldn’t have simply because of how she treated me. I don’t know why that lady had such a chip on her shoulder.
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September 2022 by Hal R.
Great place that's been in town a long time. Spent a fair amount of time looking at shoes, and the folks helping me were great. Ended up with a bit different pair/style than I originally intended, but I'm very happy with the pair I bought.
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August 2022 by Daniel P. McCarthy
I walked at closing time and the owner was kind enough to get me and my wife squared away and out the door before he closed for the day.
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April 2022 by Janice Ames
I really like shopping for shoes here, they have knowledgeable employees ready to answer any questions I have, they had just what I needed in a working shoe ?!!
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February 2022 by Robert Stuart
Use to love Browns shoes...I think like everyone else they are struggling for quality help though. My wife went in to buy me a pair of Oboz before Christmas and being the detail girl like she is said that I wear 9.5- 10 and asked if they run true to size. Being a fan of the shoes, I know that they run very narrow and a bit small, but the girl passed it off as "Sure". They didn't fit...on the Sunday after Christmas we went to Sheels because browns was closed, looking for a pair. The first thing the girl said was "if you wear 10D in most brands you'll need to go up a size and look at the wide. Fit great and I bought them. You'd think a standalone shoe store would know this.When we did get back to Browns to exchange the shoes the girl stood at the counter while talked with her from wall of shoes looking for something to replace what I bought. She said "Well we probably don't have wide anyway" I asked if she could look and she acted like that was difficult.I finally decided to just get something else but still had little to no engagement from the sales girl. There was another guy and girl both working in there and no other customers. My wife was trying one the display shoes asking about other colors and sizes yet know one seemed to want to help. After 45 to an hour of this we left and my wife went home and ordered what she saw there in the color and size she wanted. She said after ordering "I really enjoyed when we worked with owner there and bought shoes but I wasn't about the spend money with people who didn't care if I was there"They have a decent selection and if the staff can learn some salesmanship they might still be able to compete with the big stores and internetI've upgraded my review from 2 stars to 4 simply from the reply of the owner...anytime an owner takes the time to care enough to answer and explain it says they care. Having owned retail store the did upwards of $4M in sales a year I normally would try to reach out to the owner personally if I had a bad experience so they could know what goes on when they aren't around however...I went through the website and even did searches to find who to send an email to and found nothing so I posted the review.Their level of explanation and way of handling my review was professional and again, caring.Where I was not likely to go back, I will definitely continue to shop here.
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January 2022 by Lesley Schumacher
I popped I one morning, told the wonderful gentleman what I did for a living and where I was hurting and he immediately knew the right shoe for me! It was a wonderful easy experience I LOVE My new shoes and will definitely be back come spring when it's time for hiking boots!
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January 2022 by Sabs Zitz
Parking can be difficult to find but I always have the best time here. Super helpful staff, extremely knowledgeable. Best place for the best shoes IMO.
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November 2021 by Tiger Lady
My feet were killing me and the man working went above and beyond to make sure I had the perfect fit, very knowledgeable. So glad I heard about this place from a coworker!
