-
April 2024 by S Rs
We reserved a 16ft truck 3 weeks ago. Called us 2 days before we’re supposed to move to say they don’t have any 16ft trucks or 26ft trucks. They tried to offer us a 12ft truck but that will barely fit half of our house? they also had a ton of trucks in the lot but every single one of them looked broken down. Spend the extra money for uhal or Penske…. Don’t come here
-
April 2024 by US Carrierllc
I recently received outstanding assistance from Mike. His professionalism, knowledge, and dedication exceeded my expectations. He patiently addressed all my inquiries and provided valuable insights, leaving me completely satisfied. Mike truly exemplifies exceptional customer service, and I highly recommend them.
-
March 2024 by William Rinks
They were extremely professional, and I was in and out in no time. I will definitely use them again if the need for their services ever arises.
-
October 2023 by Quinton P.
This place is an absolute joke. Made a reservation two weeks ago for a 16ft truck and on the day of pickup I'm told they gave away the truck to another customer. What is the point of making a reservation when you're just going to not honor them? On my date of pickup really couldn't even have the professional curtesy to give me a call and let me know so I can scramble to find a new truck with 2 days until I'm supposed to be moved. Please if you can just go with another service provider this guy was rude and a true ass clown in every sense of the word. Horrible service.
-
August 2023 by sarah mahan
Great customer service! Handled a difficult customer very patiently and calmly. Would definitely go back ??
-
July 2023 by Ryan Preston
My husband picked up the truck, before leaving the lot, he went inside to tell them the check engine light was on. The guy told him “don’t worry about it, it’s the catalytic converter.” The pick up spot is 6.8 miles to where we were loading it. We drove it from there in Colorado Springs to Englewood, which is 65 miles and for the sake of it we added another 10. We paid for 125 miles. We have been charged for 181 miles. There was is no way that is even possible. He also had to drive it with a flat tire. We tried to air it up, but there was no way to.The cab was not quiet at all and it advised as a quiet cab. As he was driving, it would lose power and would not pick up speed.Both locations and customer service are unwilling to help in anyway.
-
June 2023 by Lacey Rachelle
Alway nice and friendly. They answer any questions you have and quick service.
-
March 2023 by FlaxedWrist McMerkin
Absolutely awesome service. They are amazing. Even gave me home cooked food for my journey. Very cool guys.
-
March 2023 by Matthew Moran
I went there with a quote already provided by Budget online. I was curious if I would receive a better quote for going there in person, however the quote they gave me was $500 OVER what I was quoted by the same company a half hour prior. It’s a very uncomfortable environment, very pressured, intimidating, almost threatening. Also, why wasn’t the owners child in school? She was healthy enough to be doing secretary work…
-
March 2023 by Steve C.
Got a great deal on the truck rental. But paid more for the insurance waiver. Drove 27 miles, and put 10 gallons to fill it up. Better check the fuel gauge better next time.
-
March 2023 by Dawn Soberiski
Friendly staff fair rates and plenty of trucks any size u need
-
January 2023 by MomOf3
This review is long overdo! I moved 4 months ago and I had such a wonderful experience here! They reserved my truck I wanted and made sure it was running okay and did all required maintenance on it. Lady at the desk who helped us was absolutely darling. Thank you so much for making moving a breeze. I even told my friend who is moving to go through this location they are the best!!!!
-
January 2023 by Colonel Jim JAWS Jaworski (JAWS, COL USA Retired)
Best prices on rental trucks. Period! Everyone at the facility is very nice. I'll be back for sure.
-
December 2022 by Jennifer Pease
Stole my coach purse! I know for a fact that it was left there and the guy said they didn't find it! Yeah right! Well it's on camera and I'm calling the police!
-
December 2022 by Jake S
Friendly service and easy to work with. Great experience!
