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March 2024 by Bill X. Barron
Reliable, thorough, safety conscious, conscientious, fair, communicative.
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February 2024 by Tim W
Great service! Wonderful people to work with!
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February 2024 by Amy Sousa
Caliber Collision took great care of my car, after an accident. It looks and runs like new! I am so pleased with the polite, friendly, prompt service. I highly recommend them!
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February 2024 by Moonjoey K
Caliber Collision exceeded my already high expectations of what service I desired, but not necessarily expecting. From the front desk and throughout the process, constant communication was provided as to progress of repairs. I found this a quite satisfying experience to do business with them. Repairs were impeccable and transparent, looking good as new with no telltale signs of previous damage, from the body damage to the paint job. I wouldn't hesitate to rely on their service again in the future.
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February 2024 by Valerie Haftel
Excellent work, and timely updates on progress. Definitely will go here again should I need repairs.
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February 2024 by William Morgan
Last summer our Tesla experienced minor hail damage. Through our insurance company we picked this location. My wife took them the initial estimate written up by an independent contractor and was informed that the wait list would be approximately 7 months. No big deal, because the damage was minor.My wife just got off the phone with them after she called to see if there was an estimated time we would be able to get the car in for repair. She was informed by the woman at Caliber Collision that they do not repair Tesla's, and we would have to take the car somewhere else.She said Caliber Collision emailed and called to inform us of this. They did NOT. She also stated they did not have our estimate on file; they do, because we took it to them. Now, we have to call our insurance company and start the clock all over again because this location doesn't know how to keep customers informed.If they don't fix a particular car, fine, but be up front about it instead of wasting our time. And by the way, the local location website says NOTHING about not repairing Tesla's, and Caliber Collision's company site doesn't either.If you have the option, avoid this location.
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January 2024 by Melissa Miller
Excellent service and timely repair!
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January 2024 by Mike Hasty
Caliber did a great job repairing my 2013 Volvo. Thank you! 10/10! Fantastic body repairs. I’d avoid using tire world for any actual damage to the structure of the car as my car had to go to the Volvo dealer and has over $800 worth of essential repairs that need to be done. Caliber is fantastic but the mechanics they use definitely leave much to be desired.
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December 2023 by RNwPosEnergy Private
Horrible communication! Ridiculous amount of time for repairs! You can beg and tell them your work schedule so you can pick up your car to not lose work but do NOT waste your breath! I lost 4 hours of work and have to pay for 6 extra days of car rental my insurance will not cover! DO NOT GO HERE AS YOU WILL BE IN TEARS!
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October 2023 by Shannon Ketchum
I contacted Caliber Collision regarding a small scratch I had on my bumper. They were recommended by USAA and are within a mile of my home. Jen greeted me when I entered and got all of my paperwork completed quickly and explained the car rental process, repair process, etc. Rick was assigned to my account and he explained everything. The quote had to be adjusted and he let me know why and sent me a text message with the updated quote. He was available for any questions I had and returned my calls very quickly! After my repair my car wouldn't start, which as it turns out was completely unrelated to the repair (my starter went out on a 2020 vehicle and the timing was just a huge coincidence). I called the shop when my car wouldn't start, not knowing if the mechanical issue was related. Not only did Rick walk through everything with me on the phone, but he drove to my HOUSE and spent about an hour trying to diagnose the issue for me. That is so above and beyond what I would ever expect. The repair is beautiful and my car was done a few hours ahead of schedule to enable me to get to a meeting in Denver. I would recommend them to anyone. They are wonderful.
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October 2023 by Craig Rith
Jerod and his team at Caliber did an amazing job repairing my treasured 2009 370Z. I baby this car...and was devastated when someone backed into my parked car, destroying the left rear bumper and quarter panel. Thanks to Jerod's team, this car looks EXACTLY like it did before this most unfortunate event. I'd definitely recommend Caliber to anyone looking to restore their car to its former glory.
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September 2023 by David Rock Lee
Great work on my rear ended Outback. It was done earlier than scheduled. Repair looks good. I had a concern about leveling off the hitch mount, we scheduled an appointment to look at it, they confirmed it was supposed to be that way from and took the time to show me why. Thanks! Great work and service. I would highly recommend this shop from my experience.Service: Body & Trim
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August 2023 by Kyle Langford
Rick made my repair experience smooth and easy, keeping me updated at every step with texts and phone calls. Will return for any future repairs.Service: Body & Trim
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July 2023 by Patrick Rohlfsen
Things were going great, then things fell apart. Now it's been half a year without our car. Every little thing gets billed to insurance. Pretty soon the repair will be as much as the value of the car. No end in site, no car to be seen. Running total $21,000. That's one expensive parking lot accident.
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July 2023 by Frank Cannizzaro
They did a great job repairing the car, and kept us informed the entire time. It was a pleasure working with them, and should we need body work done on a car again, they are where we will take it to be repaired.Services: Painting
