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March 2024 by Sid Kooistra
We have enjoyed our experience with Carpet Clearance Warehouse. Used them 25 years ago, was happy then, was happy with this experience as well. The price was good and the service was excellent. Mr. Montoya's measurements were so close, there was very little leftover. The installers, Rodrigo and his crew of 2 did a great job, worked quickly and efficiently, and kept my front door shut so that I was not heating the outdoors and kept my dogs inside.
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March 2024 by L A
Great experience, had someone out to measure next day and then after choosing product and approving estimate got carpet installed next day, and plank vinyl installed shorty after. Looks good, half the price of everywhere else.
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December 2023 by Angela Dwyer
Do yourself a favor and purchase elsewhere. We purchased carpet 5 years ago for our entire home. When it was installed, they never tacked down a good portion of our stairs/landing. I called multiple times for up to a year to get someone back out to fix it. Never heard back, ended up hiring a different carpenter to come fix their miss. Fast forward, despite my previous experience, I decided to give them another opportunity as the carpet needs to be replaced in a high traffic area and called for a quote. They no longer carry this carpet, they would have to special order. I said, ok - lets see what this will cost? And, no return call. I know they aren't swamped because she said they weren't busy at all and could get us on the schedule within a day of receiving the product. Home Depot will get my money, I guess.
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August 2023 by B A
Bought my carpet from here and had them install it. They did a good job and the carpet prices were half that of some of the other places I had looked at. Love the advertisements they used to do too.
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March 2023 by Bernadette Thumbelina Bensang
It's very helpful that the flooring price and installation is in full view which makes it easier to figure out the total cost before prematurely talking to a sales rep. They have quite a bit of selection and could be overwhelming but, the sales team were prepared to answer any questions I had. Recommendations were shown and explained so that I could choose the proper product that suited my needs.
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March 2023 by Edgardo Andino
Called lady told me it was going to be 470 to install carpet. New guy calls who was a jerk told me it was going to be a "tough job" and they had to charge more. Also that we didn't have enough carpet. Said we needed new carpet and quoted me 2600....lmao. Called someone else to install and had plenty of carpet left over. Very lazy ppl and communication is extremely poor. Look somewhere else.
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March 2023 by Big Eddie Bear
Called lady told me it was going to be 470 to install carpet. New guy calls who was a j*** told me it was going to be a "tough job" and they had to charge more. Also that we didn't have enough carpet. Said we needed new carpet and quoted me 2600....lmao. Called someone else to install and had plenty of carpet left over. Very lazy ppl and communication is extremely poor. Look somewhere else.
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February 2023 by Cary Blaise
Found great prices on several types of flooring along with great install prices
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January 2023 by Kelsey Brickman
The staff here is hit or miss.My elderly mother called to ask for the cheapest carpet with small and odd dementions. The gentleman on the phone took the measurements and told me mother she could come get her carpet for under $17 that evening. After I got of work I picked her up and took her over except when we got there the man who greated us seemed bothered that my mom was in a rush, and had no idea who she had talked to or where they would have set carpet aside. It was almost argumentative. I stepped in at this post as she was getting frustrated. We were directed to the random cuttings of carpet that circle the inside of the store. We walked around lost, looking at all the wrong sized cuttings for $100 -$250 dollars. At this point my mother is in pain, it's 7pm, she is exhausted and just wants to go home. Thankfully the young women working there found us and got my mom pretty much the exact carpet she had called for in the first place. ?? truly thank you, she was warm though this last storm. However this is a very go time to point out your staff judging a book by its character. My mother is yes; old, slow to respond, often a little mixed up, and can be very snappy. Even so she did not deserve to be dismissed based on these or any other factors. To the gentleman who first greated us; patience goes a very long way, at first you were very charming and seemed helpful. once my mom started to explain herself you seemed bothered and uncomfortable. #1. Women work with carpentry. #2. That old women build the home she was getting carpet for in 1995. 3. You had what she needed you just didn't want to help her...Any way to the young lady (with fair skin and long black hair); thank you so so much for being a diligent and kind human. #3. You deserve a raise and you were certainly a blessing to us. ?
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January 2023 by Sage Sheppard
EXTREMELY offensive commercial including a cowboy and a native american riding horses, the “native” is clearly a white man with a wig on and long braids and they even mimic native war calls in the commercial. DO BETTER ! If i were you i would spend your hard earned money elsewhere
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November 2022 by Bren Weber
they should stop using racist and culturally insensitive stereotypes in their ads!! smh its 2022 do better!
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October 2022 by Nick B.
They did a great job schooling me about carpets. They were significantly more affordable than the big box stores that just hire outside help anyway. The big box place told me they were 3 weeks out. The Rug it Righters said they could install it tomorrow! We saved about a grand on the whole building purchase and installation and got it done before I was actually ready! Yikes! Soooo glad I remembered the Rug it Riders commercials growing up. I am a fan.
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October 2022 by karina quinonez
Not worth your time. Communication between the workers and the manager is horrible. We got the wrong padding Installed. They had to come again to do it right and we were given the first time slot of the day. They showed up 3 hrs later due to them pushing us down and taking our time slot to finish another job. They explained that the manager booked them during a slot they weren’t available.. and then explained they were doing a drivers test (taking care of personal appointments) nothing added up. The workers and the manager had different stories.. not the first time we have an issue with them. My dad got carpet with them a couple years back and had the wrong carpet brought over.Never buying here again
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May 2022 by Wendi Dilts
My first experience was great, from visiting the store, to measuring, and installation. This second time has been a complete waste of my time. Sales person Mike is worthless at communication.The measuring guy was just as good as I remember. Really appreciate those who can do their job and take pride in doing it well.
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April 2022 by Juliana Ott
Not worth your money or time. In their customer agreement, they state they aren't liable for any damage to baseboards upon installation of carpet. And they require 100% down in order to schedule and material is nonrefundable.And we also had Dan send us someone else's quote, and I had to call repeatedly (6-7 times) in order to speak to this sales representative. Don't use them.Be careful with this company.