Carpet World & Floor Covering is a mother/daughter-owned business in Colorado Springs, known for its exceptional flooring options, including carpet, hardwood, laminate, tile, stone, vinyl, and granite countertops. The business has evolved from humble beginnings to a beautiful showroom offering a wide variety of products. Customers appreciate the non-commission sales approach, which fosters a friendly and pressure-free shopping experience. Reviews highlight the outstanding customer service, with associates being described as kind, helpful, and knowledgeable. Customers report positive experiences during the selection and installation processes, with a strong emphasis on quality. The installation team is praised for their professionalism and attention to detail, ensuring that every project is completed to high standards. Many customers express their satisfaction with the seamless communication and the overall pleasant atmosphere within the store. Carpet World & Floor Covering has earned recommendations for its commitment to excellent service and quality workmanship, making it a top choice for flooring needs in the area.
What a lovely experience it is to work with Carpet World. From the moment you walk through the door, they treat you like a friend. Julie was so patient, informative, and listened to our concerns. The entire process was a breeze, and we absolutely love the final result.
January 2026
They have a great selection of any flooring you need. Julie was great at communicating and so was our carpet installer (Jim). We were on a time crunch with new renters moving in and they really made a stressful situation into an easy and breezy one. The process was also super affordable!
November 2025
We found Julie and Donna to be superbly helpful in our quest to find flooring for our home. Thank you both for all your help!
